Leave a comment box appears twice (2 posts)

  1. geoff3
    Posted 2 years ago #

    when I un-check the allow comments box in the page edit screen both comment boxes disappear.
    any ideas

  2. Tara
    Volunteer Moderator
    Posted 2 years ago #

    Try couple of basic troubleshooting steps:
    - Try deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    - If that does not resolve the issue, try switching to the unedited default, core-bundled Theme (such as Twenty Fourteen) for a moment using the WP dashboard to rule out any theme-specific issue.

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