Title: Learnpress course lock himself
Last modified: November 11, 2019

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# Learnpress course lock himself

 *  [shadrow](https://wordpress.org/support/users/shadrow/)
 * (@shadrow)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/learnpress-course-lock-himself/)
 * Hello,
 * I have a problem with learnpress: when a user who has purchased the course try
   to access it after a week or two the course is locked like the user didn’t buy
   it and I need to subscribe the user again so he can access it.
 * Here is a picture of the general setting of the course
 * > [View post on imgur.com](https://imgur.com/Liyqvjo)
 * Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [hadam](https://wordpress.org/support/users/hadam3003/)
 * (@hadam3003)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/learnpress-course-lock-himself/#post-12121143)
 * Hi shadrow,
 * Did that user get any message when access the course?
 *  Thread Starter [shadrow](https://wordpress.org/support/users/shadrow/)
 * (@shadrow)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/learnpress-course-lock-himself/#post-12122652)
 * Hello,
 * No it’s literally like they didn’t buy the course.
 *  [hadam](https://wordpress.org/support/users/hadam3003/)
 * (@hadam3003)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/learnpress-course-lock-himself/#post-12125723)
 * Hi shadrow,
 * I haven’t met this case before that, it may be due to the cache of the site, 
   please try clear the cache on both your site and on your customer browser and
   check it again.
 *  Thread Starter [shadrow](https://wordpress.org/support/users/shadrow/)
 * (@shadrow)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/learnpress-course-lock-himself/#post-12132097)
 * Hello,
 * For the moment no new message from the users but if it append again i’ll contact
   you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Learnpress course lock himself’ is closed to new replies.

 * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420)
 * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/learnpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/learnpress/)
 * [Active Topics](https://wordpress.org/support/plugin/learnpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/learnpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/learnpress/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [shadrow](https://wordpress.org/support/users/shadrow/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/learnpress-course-lock-himself/#post-12132097)
 * Status: not resolved