Title: Learner registration form
Last modified: September 11, 2023

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# Learner registration form

 *  Resolved [focuswp](https://wordpress.org/support/users/focuswp/)
 * (@focuswp)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/learner-registration-form/)
 * Hello,
 * I can’t create the learner registration form to access the courses. Can you tell
   me how to do it?
 * Thank you 🙏
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flearner-registration-form%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [focuswp](https://wordpress.org/support/users/focuswp/)
 * (@focuswp)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/learner-registration-form/#post-17042575)
 * Or is it possible to allow the learner to access the course without registration?
 * Thank you 😊
 *  Thread Starter [focuswp](https://wordpress.org/support/users/focuswp/)
 * (@focuswp)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/learner-registration-form/#post-17043600)
 * Hello,
 * I did not get an answer to my question, could you please tell me how to create
   a registration form (which does not seem to be created automatically on my site)
   or how to allow the learner to access the course without registering.
 * Thank you
 *  Moderator [Support Moderator](https://wordpress.org/support/users/moderator/)
 * (@moderator)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/learner-registration-form/#post-17043738)
 * [@largbasket](https://wordpress.org/support/users/largbasket/)
 * While I know you have the best of intentions, it’s forum policy that you _not_
   ask users for admin or server access. Users on the forums aren’t your customers,
   they’re your open source collaborators, and requesting that kind of access can
   put you and them at high risk.
   If they _are_ paying customers (such as people
   who bought a premium service/product from you) then by all means, direct them
   to your official customer support system. But in all other cases, you need to
   help them here on the forums.
 * Thankfully are other ways to get information you need:
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com)
      log of the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again (the Health Check plugin
      can do this without impacting any site vistors).
    - Ask the user for the step-by-step directions on how they can reproduce the
      problem.
 * You get the idea.
 * We know volunteer support is not easy, and this guideline can feel needlessly
   restrictive. It’s actually there to protect you as much as end users. Should 
   their site be hacked or have any issues after you accessed it, you could be held
   legally liable for damages. In addition, it’s difficult for end users to know
   the difference between helpful developers and people with malicious intentions.
   Because of that, we rely on plugin developers and long-standing volunteers (like
   you) to help us and uphold this particular guideline.
   When you help users _here_
   and in public, you also help the next person with the same problem. They’ll be
   able to read the debugging and solution and educate themselves. That’s how we
   get the next generation of developers.
 *  Thread Starter [focuswp](https://wordpress.org/support/users/focuswp/)
 * (@focuswp)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/learner-registration-form/#post-17043869)
 * I don’t understand your answer. I only wanted to send the course page. If something
   else is displayed for you, I don’t know why, and that’s the problem: I don’t 
   know how the registration forms work with your plugin. I don’t know if I made
   a mistake, because I’m a beginner with this plugin. For information, the link
   refers to a test site. So I have no customers on it, and there are no courses,
   no bank cards. I just wanted to test.
 * Too bad. All the best
 *  [largbasket](https://wordpress.org/support/users/largbasket/)
 * (@largbasket)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/learner-registration-form/#post-17043922)
 * Dear [@focuswp](https://wordpress.org/support/users/focuswp/) 
   We are very sorry
   for the issue. It seems like your website-specific issue. Please contact themeum
   support regarding your issue. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Learner registration form’ is closed to new replies.

 * ![](https://ps.w.org/tutor/assets/icon-256x256.gif?rev=3193875)
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 * 6 replies
 * 3 participants
 * Last reply from: [largbasket](https://wordpress.org/support/users/largbasket/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/learner-registration-form/#post-17043922)
 * Status: resolved