• Resolved Vane

    (@vanetreg)


    A LearnDash lesson completion should trigger a congrats popup created with Popup Maker.
    Recipe and Trigger log shows “In progress” status, Action log shows error, but no Notes there!
    Popup is enabled, recipe is live.
    Pls. note no “automator-logs” folder was created automatically, so I had to manually add it and set it writable.
    WP: 5.8.1
    LearnDash: 3.4.2.1
    Automator: 3.1.4.1
    Uncanny Toolkit for LearnDash: 3.5.2
    Popup Maker: 1.16.2

    So what else can I do to investigate and fix this issue?
    Thank you

    • This topic was modified 1 year, 4 months ago by Vane.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @vanetreg

    Sorry to hear about the issue. One of our testers was able to replicate a similar issue, but it didn’t fire because of settings in the popup.

    We have made screenshots available of a working recipe and working popup for this trigger here: https://we.tl/t-ALF76ICCeF. Can you have a look at those and see if yours (especially on the popup side for the triggers) are set up the same way?

    Thread Starter Vane

    (@vanetreg)

    Hi @uncannyowl

    regarding image(45).png I have only 1 trigger set:
    “Automator recipe is completed”, with no cookie,
    which looked logical, at least for me.

    Now I added the “Auto open” trigger also without cookie, so I have now 2 triggers, same as on image(45), resetted user’s LD data, cleared server side cache (on client side I use MS Edge after Chrome and Chrome Incognito), but popup doesn’t appear…
    Triggers tested in both AB and BA order.
    Checking browser console it’s probably an issue on Popup Maker’s side, Popup Maker is referred there, so I close this ticket as resolved, thank you!

    Plugin Author Uncanny Owl

    (@uncannyowl)

    Hmm… thanks for the update, but that is unfortunate about the error you’re seeing. Feel free to open this back up if you trace this back to Automator.

    Thread Starter Vane

    (@vanetreg)

    @uncannyowl
    I’d like to add that I use a login popup and a test onclick popup of Popup Maker without any issue, so I suppose they gonna send me away…
    BTW how and where the trigger execution of 1 is stored and how is that resetted?
    I could only reset user’s LD course data etc.
    Could you retry your test on your side, probably that “1 times” is not resetted!
    EDITED:
    Trigger log shows latest trigger executions are completed, so it’s conditions are met, I’m afraid, so the execution counter might not be the reason.

    • This reply was modified 1 year, 4 months ago by Vane.
    • This reply was modified 1 year, 4 months ago by Vane.
    • This reply was modified 1 year, 4 months ago by Vane.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘LearnDash – Popup Maker recipe action error’ is closed to new replies.