Title: Learndash not compatible with theme
Last modified: September 14, 2022

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# Learndash not compatible with theme

 *  [anthonysonglara](https://wordpress.org/support/users/anthonysonglara/)
 * (@anthonysonglara)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/learndash-not-compatible-with-theme/)
 * Hello,
    When I have the plugin LearnDash LMS activated on my website, I cannot
   access the Theme Customization page. I receive a 404 error “Oops! That page can’t
   be found”. If I deactivate LearnDash LMS I can access the Theme customization
   page and edit in CSS. I am using the GeneratePress theme, which apparently is
   compatible with LearnDash LMS. I tried deleting the cache and using a different
   theme, but it seems that LearnDash LMS deactivated the Theme Customization page.(
   Apprereance>Theme>Customize)
 * Thanks
 * The blog I need help with is: dev.icdta.org
    -  This topic was modified 3 years, 9 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flearndash-not-compatible-with-theme%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/learndash-not-compatible-with-theme/#post-16010748)
 * Since that is a commercial plugin, we ask that you please go to their official
   support channel, so you can get support from the people who know it best: [https://www.learndash.com/help/](https://www.learndash.com/help/)
 * Forum volunteers do not have access to commercial products, so they would not
   know why it is not working correctly. Other community members who may have faced
   your issue might be able to help you, but your best bet is your product’s developer.
   We encourage you to use the official support venues, as it allows the developers
   to be aware of issues with their code and gives back to the community in a more
   robust way.

Viewing 1 replies (of 1 total)

The topic ‘Learndash not compatible with theme’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/learndash-not-compatible-with-theme/#post-16010748)
 * Status: not resolved

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