Support » Plugin: Smash Balloon Social Post Feed » Leak of udpate things

  • Script do not update facebook reactions like Likes, Hearts etc. It shows the number from moment of scrapping, then even after update it keeps old numbers. I talked to a friend who use Pro version – same problem. Thats why I go other solution.

    • This topic was modified 1 week, 3 days ago by arthursachz.
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  • Plugin Author smashballoon

    (@smashballoon)

    Hey @arthursachz,

    Thanks for your feedback here. It sounds like perhaps there’s some caching on your site which might be preventing the plugin from updating those numbers. This is usually something we can help identify and resolve pretty easily via our support forum or support form on our website. We have some built-in workarounds for certain caching plugins, but due to the vast variety of caching configurations there are sometimes edge cases like this. If you could contact us via support then we’d be more than happy to help get this figured out for you!

    Just let me know if you have any other issues or feedback at all, and I hope you’re having a great day!

    John

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