• Resolved AlexLuck

    (@alexluck)


    Hi,

    We would like to assign the appropriate automatic email response to anyone who submits their details in particular Salesforce W2L forms.

    Our developer is trying to write a trigger that automatically detects the Lead Source and sends the appropriate response.

    However, Salesforce is not picking up the WP “Lead Source” field at all set in the WP plugin.

    Has anyone else had this problem and does anyone have suggestions?

    Cheers,

    Alex

    https://wordpress.org/plugins/salesforce-wordpress-to-lead/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nick Ciske

    (@nickciske)

    However, Salesforce is not picking up the WP “Lead Source” field at all set in the WP plugin.

    Sorry, I can’t duplicate this issue, so it must be something specific to your WP install or SalesForce account…?

    AlexLuck

    (@alexluck)

    Hi Nick,

    Thanks for getting back to me. Basically we just want to know:
    How do we create multiple web-to-lead Record Types?

    For example, when someone fills in the Finance form. We want to know that lead is a Finance Lead.

    Cheers,

    Alex

    Plugin Author Nick Ciske

    (@nickciske)

    How do we create multiple web-to-lead Record Types?

    The plugin creates one lead per form.

    If you enter the “Finance” in the lead source field at the bottom of the form configuration page (the Form Settings metabox) it should get passed along.

    Note: you do not create a field for lead source, it’s baked in to each form. You must use the built in field for the value to be passed successfully — i.e. you can’t have the user choose a ‘lead source’.

    You can use a custom field for that, but then your autoresponder would need to reference the custom field, not the lead source.

    If you want to use the “recordType” field, see this thread:
    http://wordpress.org/support/topic/how-to-create-field-for-recordtype?replies=3

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Lead Source’ is closed to new replies.