Support » Plugin: Active Directory Integration / LDAP Integration » LDAP Connection Fails

  • Resolved alienryes

    (@alienryes)


    I can connect to the AD server anonymously. However I get the error: “Invalid service account credentials. Make sure you have entered correct Service Account DN and password.” when I try to test and save the service account.

    I can see a successful login of the account in the security logs of the AD server so I am not sure what is causing this error. I have tried a number of different accounts and all give the same error. The plugin is the latest version running on WordPress 4.9.6 on Windows Server 2016 Datacenter

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author miniOrange

    (@cyberlord92)

    Hi,

    Do you have MFA enabled for the service account? Also, is there a policy on the account which requires the user to change the password on next login? If either of the above two is the case, then the connection can fail.

    alienryes

    (@alienryes)

    Hi

    Thank you for responding so quickly.

    There is no MFA and the user does not have to change password.

    Plugin Author miniOrange

    (@cyberlord92)

    Hi,

    Can you send an email to info@xecurify.com? We can look at your configuration and help you get over this issue.

    Plugin Author miniOrange

    (@cyberlord92)

    Marking this as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.