Can you please try to disable “CSS Combine” and then do a Purge All action from the LiteSpeed hover?
Here is the troubleshooting guide:- https://docs.litespeedtech.com/lscache/lscwp/ts-optimize/
Hi.
CSS Combined and JS Combined were already off.
Plugin Support
qtwrk
(@qtwrk)
please provide the report number
you can get it in toolbox -> report -> click “send to LiteSpeed”
Done. The report number is NZODUKYY
Plugin Support
qtwrk
(@qtwrk)
please do me a screenshot on the part it didn’t display well, both screenshot login and logout users , for comparison.
When littleSpeed cache is disabled, or when it is enabled and the user is logged in, the website is fine, as seen in the following image: https://ibb.co/54zD0h9
But if littleSpeed cache is activated and you enter the website without being logged in, the website looks like this: https://ibb.co/P9wZWjs
As you can see, comparing the images, the menu area and the cookie notice, they are not visible with littleSpeed cache activated.
We do not know if there may be more problems, but what we have detected is that these two elements, menu and cookie notice, are not visible.
Plugin Support
qtwrk
(@qtwrk)
please disable the Hostinger CDN first
We have disabled the CDN but the problem persists
Plugin Support
qtwrk
(@qtwrk)
let’s try the old fashion way , if you reset it to default setting , how does it go ?
Excuse me, what do I have to reset to default settings? The CDN? The CDN only has one switch to turn it on and off.
Plugin Support
qtwrk
(@qtwrk)
no no , I mean in LiteSpeed Cache -> Toolbox -> Import/Export -> there is a button to reset to default setting.
Wow, now it seems to work. I can’t believe that was the problem. Thank you very very much. We will check that everything is fine, but it seems to be working correctly.
Plugin Support
qtwrk
(@qtwrk)
if default setting works , that means one of the option you enabled has caused issue
if you wish , please try to narrow down which option caused issue and we will see what to do next.
Actually, I didn’t change anything in the setting configuration. That is, my hosting includes the Litespeed Caché service, and this plugin is installed and activated from the Hosting itself. But I didn’t touch anything in your settings before writing to you.
I wanted to take the opportunity to ask another question. If I can. If not, you tell me and I’ll open another ticket. We have scheduled a content update so that a specific piece of information is displayed every hour on a page on our website. But with Litespeed activated, when that time arrives and the page is refreshed, that data is not refreshed. To do this you have to purge the page cache. Is there any way for that update to be done when refreshing the page?
Thank you.
Plugin Support
qtwrk
(@qtwrk)
please try disable object cache
and also verify the http response header when the time comes and content updates
you should see x-litespeed-cache: miss , this will indicate the cache has been purged
