Support » Plugin: Lava Directory Manager » lava directory manager shlow down everything after activation!

  • Resolved prokopino

    (@prokopino)



    greetings from greece
    i have started to test the (legaly) theme javo in a demo location. i buy and some of your premium plugins, i will buy more of them.

    but i have a serius problem.
    every time i activate the required plugin lava directory manager, my site backend and fronted freeze to death!
    everything is so slow, it is impossible to work on it of view any page!
    when i de-activate it, everythng work very fast, very smooth!
    i have installed only the javo theme, and only the requaried pugins (only thoose on theme, not the premium plugins, not anyother)

    (as you can see in this post, other people have the same problem:
    https://themeforest.net/item/javo-directory-wordpress-theme/8390513/comments?page=159&filter=all#comment_15786925)

    i am in a dedicated server and this is the fisrrt time i have problems like this

    please, i need your help to fix this.
    (i have send you and email for this today, i have started a ticket in support of theme company, i hope we can find what make this terrible situation)

    thank you for your support! i am waiting your answer, help for a solution

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author lavacode

    (@lavacode)

    Hello,

    Apologize for the delay.

    It seems that your server memory is low or the 3rd part issue. the theme works fine with our plugins.

    As you contacted to javo support team, please share your login information to them.

    They will assist yours.

    Thank you,
    Joe

    problem still excist, not solved!

    the plugin is making site hungs in 3 different server i tested.

    only when de-activated everything works normal (de-activate is not possible from wp admin menu, i am doing this only by renaming the name of plugin folder)

    i have bought ALL of your premium plugins and now i have a software i cant use!

    the problem is NOT in the theme side. i tested in clear wordpress installation with the same results.

    i need your help to ind out what in the (3 different) server make this terrible effect.

    thank you, i am waiting for your support.

    Plugin Author lavacode

    (@lavacode)

    Hello,

    There is no this problem to others. It works very fine. It might be from the 3rd part issues.

    As I told you, please contact Javo support team ( http://javothemes.com/support/ ) and provide your site information to have a look at the details.

    Then the support team can have a look and assist your issue.

    Thank you,
    Joe

Viewing 3 replies - 1 through 3 (of 3 total)
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