Latest Woocommerce update incompatible with Visual Composer

  • Smartalk

    (@smartalk)


    8 years ago

    I have been building a website for a client of mine, the site itself is quite a substantial site I am using the Trend Responsive Woo-commerce WordPress Theme, which has many plugins incorporated within it as package. Everything have been going fine until the last woocommerce plugin update which has caused the Visual Composer Plugin not to respond causing page items to disappear, ie the Google Map at the bottom of the contacts page disappears. The element Post Grid to disappear also so the Client Testimonial Element disappears. In fact when you select Backend or Frontend Editor it fails to load. Disable woocomerece and all functions return to normal. I promised my client that his site would go live today, but that is not going to happen until a solution to this latest update problem is resolved. You can imagine I am not looking forward to telling my client, his website isn’t going live today and I don’t know when it will go live

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Marius L. J.

    (@clorith)

    8 years ago

    Hi,

    This sounds more like you are running an outdated versions of VC (VC <4.11 is not compatible with WordPress 4.5, they do have an update that’s been out for a few months that fixes this as per our Master List at https://wordpress.org/support/topic/read-this-first-wordpress-45-master-list?replies=7&view=all)

    Thread Starter Smartalk

    (@smartalk)

    8 years ago

    Hi Marius,

    I suspected this as the VC is integrated as part of the package and is licensed under a developer licence. So to be sure I had the latest version of the VC Plugin, I therefore purchased a licenced version of the plugin knowing I would be guaranteed to have the latest version. The problem remained. Therefore I still say it is the Woocommerce Plugin Update that is the cause of the problem.

    I appreciate your help and advice

    Many thanks

    Moderator Marius L. J.

    (@clorith)

    8 years ago

    If you’re still certain it’s WooCommerce causing issues, I would highly recommend dropping by their forums at https://wordpress.org/support/plugin/woocommerce, although I’ve not had any issues my self with it they will know much better than I what could be interfering with it.

Viewing 3 replies - 1 through 3 (of 3 total)
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