Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Latest version of Nextgen gallery causing issues with Organic Themes Seed Theme

  • I’ve been using nextgen galleries with my website which is the Seed Theme from OrganicThemes.com

    I can use up to version 1.9.12 of nextgen galleries with no problems but as soon as I update to the latest version it causes the slider on my homepage to stop loading. It just shows a continuously loading symbol.

    Any ideas for how to fix this?

    thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Imagely

    (@imagely)

    @123photography – Unfortunately, without seeing this first-hand (on your site or a dev version of your site) we cannot tell what might have happened over four years ago when the version of NextGEN Legacy you are using was released compared to our current releases of NextGEN Gallery (they are essentially at this point in time almost two completely different products).

    Thanks!

    – Cais.

    Hi Cais,

    If you let me know a time you’re going to be able to look at it, I’ll update the plugin temporarily so you can see how it affects my site:

    http://www.123photography.co.uk

    I’m in the Uk, so it’s currently 518pm GMT where I am, so let me know what time you want to view it UK time.

    regards
    Dan

    Plugin Author Imagely

    (@imagely)

    @123photography – Unless you are rolling back to NextGEN Legacy via a restoration of a full backup I would not suggest downgrading once you have updated.

    Unfortunately, I cannot given you any particular schedule when I would be able to specifically view your site via these forums. I would actually recommend, at least in this case, is create a mirror of your site and update it completely to see if it also sees the same issues. If it does, we can work with the mirror site while preserving your production site.

    Thanks!

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
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