Latest version 7.7.19 doesn’t work with theme ‘Avada’

  • Resolved mia1se

    (@mia1se)


    8 months, 2 weeks ago

    I could see that it shoud have been fixed, so made a test to update but page just go white, does not load.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Habib

    (@habibjh)

    8 months, 2 weeks ago

    Hi @mia1se,

    Can you please share a link to the affected page so I can take a closer look? Or you can make a ticket to RadiusTheme support for instant support.

    Thanks

    Thread Starter mia1se

    (@mia1se)

    8 months, 2 weeks ago

    Hi, I dont have the Pro version so I can´t make a ticket, and I don´t wont to share the site here so guess I cant´t get help.

    Thread Starter mia1se

    (@mia1se)

    8 months, 2 weeks ago

    I made a ticket.

    Plugin Support Habib

    (@habibjh)

    8 months, 2 weeks ago

    Thank you for reaching out and submitting a support ticket. I tested the issue using the Avada theme but wasn’t able to replicate the problem.

    Could you please try updating the following settings on your site and let me know if the issue persists:

    https://prnt.sc/aAu4kzzgpSu0

Viewing 4 replies - 1 through 4 (of 4 total)

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