Title: Latest Update Issues Last modified: October 25, 2023 --- # Latest Update Issues * Resolved [Kelly Oswald](https://wordpress.org/support/users/kellyoswald/) * (@kellyoswald) * [2 years, 9 months ago](https://wordpress.org/support/topic/latest-update-issues-7/) * Hi there! After the latest update, the external Elementor CSS files stopped including the custom post settings. Everything worked fine fore years. We tried to regenerate CSS, sync library, resave the page… nothing works. * Please note that we don’t have any cache server, browser cache is disabled. We even deleted Elementor folder in wp-content/uploads/elementor in order to make sure that the new files are generated. Nothing works. It’s definitely the issue with the new plugin update. Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [Kelly Oswald](https://wordpress.org/support/users/kellyoswald/) * (@kellyoswald) * [2 years, 9 months ago](https://wordpress.org/support/topic/latest-update-issues-7/#post-17161074) * 4 days left, the issue still exists. Any response from support team? * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [2 years, 9 months ago](https://wordpress.org/support/topic/latest-update-issues-7/#post-17161107) * > 4 days left, the issue still exists. Any response from support team? * _*Reads*_ * Honest question from me as my interest was piqued: 4 days left for what? * Thread Starter [Kelly Oswald](https://wordpress.org/support/users/kellyoswald/) * (@kellyoswald) * [2 years, 9 months ago](https://wordpress.org/support/topic/latest-update-issues-7/#post-17161740) * Since the initial request. * Thread Starter [Kelly Oswald](https://wordpress.org/support/users/kellyoswald/) * (@kellyoswald) * [2 years, 9 months ago](https://wordpress.org/support/topic/latest-update-issues-7/#post-17163763) * 2 support team! * When should we expect the response to the above mentioned Elementor problem? Thanks * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [2 years, 9 months ago](https://wordpress.org/support/topic/latest-update-issues-7/#post-17164048) * Ah! Gotcha. * _*Drinks coffee, so good.*_ * Disclaimer: I do not have anything to do with this or any plugin or theme. I’m just a forum moderator for the whole site. I saw your reply and I was curious. * > When should we expect the response to the above mentioned Elementor problem? > Thanks * When they get to it, if they do at all? * These forums are 100% volunteer supported and that includes this plugin developer and their support. You may never get answer and that would be completely acceptable and completely fine. * No one is compelled to offer support or even reply and that includes the people who support this plugin for free. You are not anyone’s customer here; we have no customers on this site. We never have. At best you are an opensource collaborator with the developer of this plugin. * I hope you get your support but if you do not, again, that is perfectly fine too. No one here is owed anything, let alone support or even a reply from the plugin support people. * _Edit:_ I see that you are a volunteer support person for another plugin (not this one obviously). Thanks for that! But you should know what I wrote above already. * Just as you are not forced or required in anyway to reply to someone in the plugin support forum for the plugin you support, no one here is required to do that here as well. - This reply was modified 2 years, 9 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). * Thread Starter [Kelly Oswald](https://wordpress.org/support/users/kellyoswald/) * (@kellyoswald) * [2 years, 9 months ago](https://wordpress.org/support/topic/latest-update-issues-7/#post-17164213) * Jan! * I do appreciate your effort to explain everything in details, but I will wait for the response from the volunteers who cares about this plugin. * If not, let it be. * Thanks * [Joel](https://wordpress.org/support/users/joelsm/) * (@joelsm) * [2 years, 9 months ago](https://wordpress.org/support/topic/latest-update-issues-7/#post-17178443) * Hello, * Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated [Pro support](https://elementor.com/help/how-to-submit-a-support-ticket/). * To expedite assistance, kindly connect with us through your ‘[My Elementor](https://elementor.com/contact/)‘ account, and we’ll prioritize resolving your concern swiftly. * Please note that as per WordPress.org [guidelines](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products), commercial product support isn’t provided on this platform. I appreciate your understanding. * We are wishing you a pleasant day ahead. * Kind Regards, Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Latest Update Issues’ is closed to new replies. * ![](https://ps.w.org/elementor/assets/icon-256x256.gif?rev=3444228) * [Elementor Website Builder - more than just a page builder](https://wordpress.org/plugins/elementor/) * [Frequently Asked Questions](https://wordpress.org/plugins/elementor/#faq) * [Support Threads](https://wordpress.org/support/plugin/elementor/) * [Active Topics](https://wordpress.org/support/plugin/elementor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/elementor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/elementor/reviews/) * 7 replies * 3 participants * Last reply from: [Joel](https://wordpress.org/support/users/joelsm/) * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/latest-update-issues-7/#post-17178443) * Status: resolved