Title: Latest update causing issues
Last modified: March 5, 2025

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# Latest update causing issues

 *  Resolved [espressivo](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/)
 * Our host said:
   We have further investigated and found that the Real Cookie Banner
   plugin is causing issues and populating the logs in GB’s
 * which caused critical errors as it filled up our storage
   =============An error
   of type E_ERROR was caused in line 357 of the file /home/nginx/domains[domain]/
   public/wp-content/plugins/real-cookie-banner/vendor/devowl-wp/service-cloud-consumer/
   src/consumer/ServiceCloudConsumer.php. Error message: Maximum execution time 
   of 60 seconds exceeded

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Contributor [Matthias Günter](https://wordpress.org/support/users/mguenter/)
 * (@mguenter)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/#post-18343789)
 * Hey [@espressivo](https://wordpress.org/support/users/espressivo/) !
 * Can you please share more lines of your error log which is related to Real Cookie
   Banner?
 *  Thread Starter [espressivo](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/#post-18343793)
 * That was all we got – we rolled back the plugin and it stopped filling the logs….
 *  Plugin Contributor [Matthias Günter](https://wordpress.org/support/users/mguenter/)
 * (@mguenter)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/#post-18343804)
 * Affected file: [https://plugins.trac.wordpress.org/browser/real-cookie-banner/trunk/vendor/devowl-wp/service-cloud-consumer/src/consumer/ServiceCloudConsumer.php#L357](https://plugins.trac.wordpress.org/browser/real-cookie-banner/trunk/vendor/devowl-wp/service-cloud-consumer/src/consumer/ServiceCloudConsumer.php#L357)
 * Can you please share a screenshot of the `wp_rcb_template` database table?
 *  Thread Starter [espressivo](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/#post-18344530)
 * [https://ibb.co/4nbHxjmc](https://ibb.co/4nbHxjmc)
 *  Plugin Contributor [Matthias Günter](https://wordpress.org/support/users/mguenter/)
 * (@mguenter)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/#post-18345683)
 * Please send a screenshot of the “Structure” tab
 *  Thread Starter [espressivo](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/#post-18346298)
 * [https://ibb.co/0R5XQGLD](https://ibb.co/0R5XQGLD)
 *  Plugin Contributor [Matthias Günter](https://wordpress.org/support/users/mguenter/)
 * (@mguenter)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/#post-18347865)
 * Hi again [@espressivo](https://wordpress.org/support/users/espressivo/) !
 * Ok, it seems `[dbDelta](https://developer.wordpress.org/reference/functions/dbdelta/)`
   was not executed correctly and a column is missing. Can you please run the following
   code on your database to add the missing column:
 *     ```wp-block-code
       ALTER TABLE wp_rcb_template ADD COLUMN machine_translation_status varchar(20) NOT NULL;
       ```
   
 * Afterward, you should be able to activate Real Cookie Banner again.
 *  Thread Starter [espressivo](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/#post-18352910)
 * Should be good now thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Latest update causing issues’ is closed to new replies.

 * ![](https://ps.w.org/real-cookie-banner/assets/icon-256x256.png?rev=2419813)
 * [Real Cookie Banner: GDPR & ePrivacy Cookie Consent](https://wordpress.org/plugins/real-cookie-banner/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/real-cookie-banner/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/real-cookie-banner/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/real-cookie-banner/unresolved/)
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 * 8 replies
 * 2 participants
 * Last reply from: [espressivo](https://wordpress.org/support/users/espressivo/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/latest-update-causing-issues-7/#post-18352910)
 * Status: resolved