Support » Plugin: footnotes » Latest update caused my site to not be available.

  • Resolved ogbcashdown

    (@ogbcashdown)


    When installing the last update my site was unavailable due to an error and I had to manually disable the plugin to get my site back up

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rumperuu

    (@rumperuu)

    Hi @ogbcashdown,

    Could you please provide more information on what error you are seeing, as well as your Plugin, WordPress and PHP versions?

    I’ve just double-checked both fresh installation and upgrading from a previous version on two different test sites and neither resulted in an error.

    • This reply was modified 5 months ago by Rumperuu.
    Thread Starter ogbcashdown

    (@ogbcashdown)

    I got the white page that said this site has encountered an error. With the link to troubleshooting wordpress.

    WordPress
    Version 5.7.1

    PHP version 7.4.3 (Supports 64bit values)

    Plugins:
    `Add From Server Version 3.4.5 by Dion Hulse | Auto-updates enabled
    BibleGateway VOTD Version 3.5 by Dave Zaikos | Auto-updates enabled
    Bible Reading Plans Version 1.0.3 by M.D. Green | Auto-updates enabled
    Cherry Team Members Version 1.4.6 by Zemez | Auto-updates enabled
    Contact Form 7 Version 5.4 by Takayuki Miyoshi | Auto-updates enabled
    Content Cards Version 0.9.7 by Arūnas Liuiza | Auto-updates enabled
    Easy Widget Columns Version 1.2.4 by Alexis J. Villegas | Auto-updates enabled
    Embed Any Document Version 2.6.1 by Awsm Innovations | Auto-updates enabled
    ESV CrossReference Tool Version 2.1 by Crossway | Auto-updates enabled
    Honeypot Toolkit Version 4.2.1 by Jeff Sterup | Auto-updates enabled
    Image Widget Version 4.4.7 by The Events Calendar | Auto-updates enabled
    Live Stream Church Pro Version 1.1 by delreyagency.com | Auto-updates disabled
    Map Plugin using MapQuest Maps, with directions Version 2.15.6 by Fullworks | Auto-updates enabled
    Menu In Post Version 1.1.7 by linux4me | Auto-updates enabled
    OneSignal Push Notifications Version 2.2.1 by OneSignal | Auto-updates enabled
    Robots.txt Editor Version 1.1.4 by Processby | Auto-updates enabled
    Sermon Manager for WordPress Version 2.16.7 by WP for Church | Auto-updates enabled
    Simple Calendar Version 3.1.35 by Simple Calendar | Auto-updates enabled
    Smart Slider 3 Version 3.4.1.17 by Nextend | Auto-updates enabled
    Social Icons Widget & Block by WPZOOM Version 4.1.1 by WPZOOM | Auto-updates enabled
    Tabs Responsive Version 2.1.10 by wpshopmart | Auto-updates enabled
    Tithe.ly Giving Button Version 1.1 by WP Church Team, Jordan Gillman, | Auto-updates enabled
    UpdraftPlus – Backup/Restore Version 1.16.53 by UpdraftPlus.Com, DavidAnderson | Auto-updates enabled
    WP Extra File Types Version 0.4.4.1 by Davide Airaghi | Auto-updates enabled
    WP Fail2Ban Redux Version 0.7.0 by Brandon Allen | Auto-updates enabled
    WP Prayer II Version 2.1.8 by Go Prayer | Auto-updates enabled
    WP Smart TV Version 2.0.14 by Rovidx Media | Auto-updates enabled

    Thread Starter ogbcashdown

    (@ogbcashdown)

    Fatal error: Uncaught Error: Undefined class constant ‘PRODUCTION_ENV’ in /var/www/wordpress/wp-content/plugins/footnotes/class/wysiwyg.php:77 Stack trace: #0 /var/www/wordpress/wp-includes/class-wp-hook.php(294): Footnotes_WYSIWYG::include_scripts() #1 /var/www/wordpress/wp-includes/plugin.php(212): WP_Hook->apply_filters() #2 /var/www/wordpress/wp-includes/class-wp-editor.php(416): apply_filters() #3 /var/www/wordpress/wp-content/plugins/livestreamchurchpro/admin/fields/wp_editor/wp_editor.php(94): _WP_Editors::editor_settings() #4 /var/www/wordpress/wp-content/plugins/livestreamchurchpro/admin/fields/wp_editor/wp_editor.php(58): CSF_Field_wp_editor->setup_wp_editor_settings() #5 /var/www/wordpress/wp-content/plugins/livestreamchurchpro/admin/classes/setup.class.php(457): CSF_Field_wp_editor->enqueue() #6 /var/www/wordpress/wp-includes/class-wp-hook.php(292): CSF::add_admin_enqueue_scripts() #7 /var/www/wordpress/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters() #8 /var/www/wordpress/wp-includes/plugin.php(48 in /var/www/wordpress/wp-content/plugins/footnotes/class/wysiwyg.php on line 77
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Plugin Author Rumperuu

    (@rumperuu)

    Thanks for the information, I’ve fixed the issue and pushed an urgent 2.7.3 release. Please let me know if that solves the problem for you.

    Thread Starter ogbcashdown

    (@ogbcashdown)

    That fixed it. Thanks for the quick response.

Viewing 5 replies - 1 through 5 (of 5 total)
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