Support » Plugin: CAPTCHA 4WP » Latest update caused admin page to fail

  • Resolved rolynoworse

    (@rolynoworse)


    The latest update of this plugin has caused the admin page on 5 of my websites to become disabled. Only fixed by logging in via recovery mode and disabling the plugin.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author robertabela

    (@robert681)

    Hello @rolynoworse

    I am sorry to read about your issue.

    Would you be able to share more details please so we can understand what the issue is? Do you have any error messages, notifications, logs or anything else to share with us?

    Looking forward to hearing from you.

    Thread Starter rolynoworse

    (@rolynoworse)

    Hi – this is the automated message I got from each site:

    “Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, CAPTCHA 4WP.

    First, visit your website (https://southdownsgenerations.org.uk/) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.8.3
    Current theme: ColorMag Pro Child (version 2.4.1.1580486172)
    Current plugin: CAPTCHA 4WP (version 7.0.0)
    PHP version 7.2.22`

    Thread Starter rolynoworse

    (@rolynoworse)

    Here’s a copy of the error reported with the plugin:

    An error of type E_PARSE was caused in line 364 of the file /home/ot23mzkt/southdownsgenerations.org.uk/wp-content/plugins/advanced-nocaptcha-recaptcha/admin/settings.php. Error message: syntax error, unexpected ‘)’

    Plugin Author robertabela

    (@robert681)

    Hello @rolynoworse

    We found the issue and we will be releasing update 7.0.1 shortly. This is an incompatibility issue with some version of PHP 7.2.*.

    Sorry for the inconvenience and thank you for reporting this issue and for your patience.

    Plugin Author robertabela

    (@robert681)

    Hello @rolynoworse

    We have just released update 7.0.1, in which we address the issue. Please update your plugin installs for the fix.

    Thank you very much for using our plugin and let us know should there be anything else.

    Have a great day.

    Thread Starter rolynoworse

    (@rolynoworse)

    Many thanks

    Plugin Author robertabela

    (@robert681)

    You’re welcome @rolynoworse

    Should you need anything else, please do not hesitate to ask.

    Have a good day.

Viewing 7 replies - 1 through 7 (of 7 total)
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