Title: Latest update broke plugin
Last modified: August 21, 2016

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# Latest update broke plugin

 *  Resolved [jamehring](https://wordpress.org/support/users/jamehring/)
 * (@jamehring)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/latest-update-broke-plugin/)
 * Since I ran the latest update, the plugin no longer works right. In the post 
   editing page, the widget on the right is either blank or gives this error: “There
   was a problem retrieving information about your link. There may be no statistics
   yet.” And the shortlink is gone from the admin bar at the top of the live post.
 * I just installed this plugin on another site I manage as well, and it’s doing
   the same thing. So it’s definitely not just my theme.
 * Any help you can provide would be great! Thanks!
 * Jessica
 * [https://wordpress.org/plugins/wp-bitly/](https://wordpress.org/plugins/wp-bitly/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Mark](https://wordpress.org/support/users/delayedinsanity/)
 * (@delayedinsanity)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/latest-update-broke-plugin/#post-4783943)
 * I apologize that it’s not working for you! It seems no matter how many environments
   you test on, there’s always one more that doesn’t work.
 * Sorry to ask a silly question, but did you make sure to update the legacy API
   key with the newer OAuth token provided by Bitly?
 *  Thread Starter [jamehring](https://wordpress.org/support/users/jamehring/)
 * (@jamehring)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/latest-update-broke-plugin/#post-4783944)
 * Thanks for the quick response! I sure did add the OATH token. In fact, I just
   did it a second time on one of the sites, and the box now shows the stats for
   published posts — but it still doesn’t actually show the Bitly link. I have to
   go to Bitly to get the shortlink, whereas it used to show the shortlink in the
   box on the right nav in the WP post editing page.
 *  [Mark](https://wordpress.org/support/users/delayedinsanity/)
 * (@delayedinsanity)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/latest-update-broke-plugin/#post-4783946)
 * Do you see a “Get Shortlink” button underneath the title of the post/page? WP
   Bitly integrates with WordPress and tries to use the built in features where 
   possible, as opposed to adding it’s own GUI elements.
 * It used to be in an input field you could copy and paste it, down the right side
   of your edit posts page, but since there’s now that “Get Shortlink” button it
   seemed redundant to keep it.
 *  Thread Starter [jamehring](https://wordpress.org/support/users/jamehring/)
 * (@jamehring)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/latest-update-broke-plugin/#post-4783958)
 * Ahhh! I see. So the right-hand side widget is not SUPPOSED to show the shortlink
   anymore. I do see the Get Shortlink button at the top, and it does work — so 
   consider this resolved!
 *  [Mark](https://wordpress.org/support/users/delayedinsanity/)
 * (@delayedinsanity)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/latest-update-broke-plugin/#post-4783977)
 * Glad to hear it’s working! I should have mentioned somewhere in the installation
   or faq that I was removing that feature; if anyone else mentions it I’ll make
   sure to upload a new readme.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Latest update broke plugin’ is closed to new replies.

 * ![](https://ps.w.org/wp-bitly/assets/icon.svg?rev=3272740)
 * [Bitly's Wordpress Plugin](https://wordpress.org/plugins/wp-bitly/)
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 * 5 replies
 * 2 participants
 * Last reply from: [Mark](https://wordpress.org/support/users/delayedinsanity/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/latest-update-broke-plugin/#post-4783977)
 * Status: resolved