Support » Plugin: Gutenberg Blocks and Template Library by Otter » Latest update adds 20px gap between sections

  • Resolved derenc

    (@derenc)


    Hello, the newest update v1.3.0 adds 20px gap between sections. This is a problem because when you have sections with different color than the default background color it adds a 20px gap which shows the background color.

    Here is how it looks (frontend website view) to better understand the problem:
    https://pasteboard.co/IFCKXzJ.jpg

    The two blue sections are both set to: No Gap, 0px margin.
    There should be no visible gap, just like in previous Otter 1.2.5 version.

    I had to rollback Otter plugin to v1.2.5

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey there,

    That’s weird. Can you export the page which is having this issue using https://wordpress.org/plugins/blocks-export-import/?

    You can select all the blocks of the page and use the plugin’s export feature to export the JSON and then we can check what’s causing this issue.

    Thank you so much for helping! 🙂

    Thread Starter derenc

    (@derenc)

    Hi @hardeepasrani thanks for answering, where can I send you the export?

    I updated Neve to latest version and tried again updating Otter to latest v1.3.0. Now I don’t see the gap anymore, but another problem came up: all headers built using Otter Advanced Heading lost their formatting of font sizes and margins.

    I had to rollback Otter plugin to v1.2.5, all works fine with v1.2.5.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @derenc,

    Try to update the post and see if it works. If not then can you email us at friends@themeisle.com?

    Mention my name in the email and I’ll be the one helping you in debugging the issue.

    Let me know here once you’ve sent the email. 🙂

    Thread Starter derenc

    (@derenc)

    Hi @hardeepasrani I forgot to write here about mail, I sent it on 23.11. (16:44 CET -or 3:44 p.m. GMT).
    Thank you very much.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    @derenc We release 1.3.1 update in between. Can you see if that fixes it? 🙂

    Thread Starter derenc

    (@derenc)

    Hi @hardeepasrani I updated Neve and WP to latest version, after that I updated Otter and it seems to work fine now.

    Thank you for taking the time to help us here with free versions of your products, I really do appreciate it.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @derenc,

    Glad to know it worked. We’re always happy to help. Have a great time using Neve & Otter. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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