Latest post messages arriving a day late

Hi there @susanpearson,

Thanks for writing in!

Because I am hosted with SiteGround I followed the instructions to do a real cron job. (They only allow it to run once per 30 minutes).

I have designed my email messages to go out notifying readers of new posts. I am also on the list so expect to receive the message myself.

I had a post that was published on Monday 12/8/19 at 18:00, however I received the email announcing this mid morning on Tuesday. It is hard to claim that the email subscribers are the first to know when it is a day later than the social media announcements…

How many subscribers do you have in total? When you set up the cron job for every 30 minutes it should start sending at the set time (18:00). But as it processes in batches, the exact time to send will depend on your sending method and the number of subscribers, could you let us know those please?

Secondly, I don’t know if it is linked in any way but my notification message that arrived in Gmail asked me if I wanted to view the images, almost as if it didn’t trust where the message came from.

Are you sending from an email address at your domain? E.g. susan@example.com or are you sending from a Gmail, Hotmail, Yahoo etc address?

Third, I know I am pushing my luck, but last week I received an email about a post and it was a previously published one that I had simply done the tiniest tweet to. Is there any way of informing MailPoet this is a new Publish / Revised Post that needs sending, or an edit to a post to ignore.

Had you just set the post notification up by any chance? When you first set up a post notification it will send out old content straight away on the creation of the post notification and then from that point forwards will only send new content.

Thanks!

Hi @susanpearson,

We recently launched an update that should allow you to use the “Visitors to your website” option on Siteground. Can you try updating to that option and see if it works correctly?

Thanks!