I can see your plugin’s version 1.0.7 from the dashboard of my install.
According to this FAQ, it can take up to 6 hours to plugin cache get flashed: https://developer.wordpress.org/plugins/wordpress-org/plugin-developer-faq/#how-long-does-it-take-for-the-plugin-directory-to-reflect-my-changes
Thread Starter
naoca
(@naoca)
Hey @nao – thanks for that. We see the same thing, but as you can also see it was updated 21 hours ago, so definitely longer than 6 hours! I’ll give it another 12 hours and see if it’s been updated and if not will come back to this post 🙂
Thread Starter
naoca
(@naoca)
Has now been more than 24 hours without any change – would be great if a mod or WP staff member could take a look at this problem for us and offer advice?
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This reply was modified 2 years, 9 months ago by
naoca.
I thought 1.0.7 is what you wanted to see – did you push anything after then?
https://plugins.trac.wordpress.org/changeset/2567121
The commit was made 41 hours ago, and now the plugin page and dashboard says “2 days ago” as “Last Updated”, so that seems to be correct.
Anyways, you can contact the Plugin Review team:
https://developer.wordpress.org/plugins/wordpress-org/plugin-developer-faq/#how-do-i-contact-the-plugin-review-team
Thread Starter
naoca
(@naoca)
Hi @nao,
You’re correct – we can see the current version (1.0.7) in the repository, but our clients’ websites are not seeing this new version in their Plugin list. For example – here’s what we’re seeing on most client sites:
Image
Note how it’s showing the version as 1.0.66, but doesn’t show that there’s a new version available?
I would expect it to look more like this other plugin which is waiting for an update:
Image
See how it’s aware of a new version, and is offering an update? All other versions of our plugin from 1.0.0 up to 1.0.66 did behave this way, so I’m not sure why this particular update isn’t. The only way for us to install 1.0.7 in this case is to delete 1.0.66 and then install 1.0.7 manually, which is tedious when we have 60+ sites that we’re managing.
I have sent an email to the plugins team, and am awaiting a reply.
Thread Starter
naoca
(@naoca)
@jdembowski – Any chance of some feedback on this one?
Hi @naoca, You can push another plugin update (without much changes) and mark that v1.1.0 or something like that.
The problem is that your plugin’s earlier version was 1.0.66 and the new version is 1.0.7. The later is less than earlier one and that is why the update won’t work as 1.0.66 indicates newer version than 1.0.7. You should have made it v1.0.70 instead.
New installations will work fine though.
Thread Starter
naoca
(@naoca)
Hi @gauravtiwari – facepalm … I think you’re right about the version numbers. I’ll do a fresh push of 1.0.71 or something similar and will be mindful of version numbers in the future.
Thanks everyone.
Happens to the best of us. 🙂 Glad I was helpful.
