Support » Plugin: Woo Custom Emails Per Product » Latest Plugin deletes custom emails

  • Resolved tpaul25


    Just did the update and all of my custom emails disappeared. This is making me very mad. Is it possible to retrieve them?

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  • Plugin Author alexmustin


    Hi @tpaul25,

    Thanks for using my plugin!

    Have you followed the instructions on the FAQs on the plugin page?

    — ‘I just upgraded from version 1.x. Where is my Custom Content?’

    In the Admin menu, go to Custom Emails > WCE Settings. Enable the option for “Show Version 1x Custom Content” and Save. Now when you go into a WooCommerce product you had previously customized in version 1.x, you will see a new button for “Show Content” — if you click this button it will display your old Custom Content in a textarea field, so you can Copy/Paste it into a new WCE Message.

    Plugin Author alexmustin


    Hi @tpaul25,

    I’ve just released version 2.1.3 which rolls back the code to an earlier working version.

    You should now see your Custom Email Messages included in the email templates.

    Please let me know if your issue is resolved after updating to the newest version.

    Thanks again for using my plugin!

Viewing 2 replies - 1 through 2 (of 2 total)
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