Support » Plugin: WooCommerce » Latest order doesn’t appear in listing

  • Resolved MarioKnight

    (@marioknight)


    Hello,

    Yesterday I got an order submitted through my site which appeared to work as normal (email notification sent, payment processed, etc), however when I went to the orders page, it did not show up at the top of the list as normal, though the counts above the list did show that there is an order in processing status. I used the order ID to load up the page for this order to complete it, thankfully all of the info is still in the database properly. After completing the order, the order listing page no longer shows any orders as processing, but the latest one still does not appear in the list. I’m using the latest WooCommerce 3.5.2 on WordPress 4.9.9 (testing 5.0.1 in a dev environment before rolling it on the main site).

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  • Thread Starter MarioKnight

    (@marioknight)

    Hello,

    With the 3.5.3 update this issue still persists. It is actually worse than I had realized, as when adding more items to the store, they do not appear in the listings both in the dashboard and the front-end store. The counts in both front and back ends are adjusted properly, however the items do not show. Like the order mentioned above, I can see them when I go to their URLs directly, but that doesn’t help with customers finding them for making sales. Please advise.

    Thread Starter MarioKnight

    (@marioknight)

    While trying to further troubleshoot and gather more information, somehow everything is now working as intended. I’m not sure what happened to kick things back off sadly, but I will close this as it is resolved and will update here if I figure out what happened.

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