Title: Latest Jetpack Update ISSUE
Last modified: August 31, 2016

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# Latest Jetpack Update ISSUE

 *  Resolved [leeiah](https://wordpress.org/support/users/leeiah/)
 * (@leeiah)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/latest-jetpack-update-issue/)
 * Hello. I received several emails from readers saying they couldn’t comment on
   my site. I checked it out, and I can’t even reply to comments. This is the error
   message that shows up when anyone tries to leave a comment, or I try to reply
   to a comment:
 * **You don’t have permission to access /wp-comments-post.php on this server.**
 * So I contacted my managed WordPress hosting provider and WP developer, and after
   several tests, they determined it to be the fault of Jetpack, and I was told 
   to contact you about it. The error message disappears and the comments work again
   once Jetpack is deactivated, but I don’t want to keep it deactivated. I’m assuming
   this began with the last update. Can you help me fix this?
 * By the way, I don’t feel comfortable posting my website here, so can I email 
   it to you if you need it?
 * thank you.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 11 months ago](https://wordpress.org/support/topic/latest-jetpack-update-issue/#post-7446492)
 * > can I email it to you if you need it?
 * Yes, that would help! You can contact us here:
    [http://jetpack.com/contact-support/](http://jetpack.com/contact-support/)
 * Thanks!
 *  Thread Starter [leeiah](https://wordpress.org/support/users/leeiah/)
 * (@leeiah)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/latest-jetpack-update-issue/#post-7446501)
 * Thank you, Jeremy. I sent you an email 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Latest Jetpack Update ISSUE’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [leeiah](https://wordpress.org/support/users/leeiah/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/latest-jetpack-update-issue/#post-7446501)
 * Status: resolved