Support » Plugin: Social Feed Gallery » Last vertion

Last vertion

  • Luna

    (@sophiadelrio)


    1 year ago

    Hello

    I have changed the new token 2 days ago and got the last version but don’t show on my instagram today can it be for a free version?

    Thank you very much

    Kind regards

    • This topic was modified 1 year ago by Luna.
    • This topic was modified 4 days, 7 hours ago by Luna.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author quadlayers

    (@quadlayers)

    1 year ago

    hello @sophiadelrio

    this is not the place to request support

    In order fix the issues with the business tokes please follow next steps

    Update Social Feed Gallery to 2.9.5
    If you’re premium user update to 1.1.6
    Remove business tokens
    Remove social feed gallery app -> https://www.facebook.com/settings?tab=business_tools
    Create tokens again
    Re-create feeds, as they are created based on token’s credentials

    PD: Please remove this review

    Thread Starter Luna

    (@sophiadelrio)

    1 year ago

    Hello

    I did all this steeps and was working but after 1 day don’t show more. Now I started to do againt and now show. How many days I will start to do the same? Because normally I see that the token to gt new one is in octuber?

    thank you very much for your help.

    Best regards,

    Sophia

    Plugin Author quadlayers

    (@quadlayers)

    1 year ago

    Hello @sophiadelrio
    Could be an issue with the API
    We’re working for the automatic token updates
    If you experience this issue again please let us know

Viewing 3 replies - 1 through 3 (of 3 total)
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