Thanks for reaching out @sinanisler. While I will check this with the team, please share the following and we can try to determine more on this:
- Your Site Health information. You can use this form to share privately if preferred.
- Does the same occur if you uninstall and reinstall Site Kit?
- Are you encountering this error on the Site Kit dashboard, on the main WordPress page within the Site Kit widget, or on the front end of your site, possibly within the admin toolbar while logged in. Feel free to include a link to a screenshot when sharing your Site Health information above.
Appreciate you also sharing your thoughts on the cause. If your PHP configurations are already set for high capacity it may be as a result of an failed plugin update or something impacting normal Site Kit functionality. We’ll know more once we have the above information.
Let me know if you have any questions with the above.
1 – https://pastebin.com/pKGEq8T5
2 – yes tried re-install doesnt work it is 100% sitekit issue
3 – yes this problem happening only in the dashboard wp-admin page gives 503 or 500 error when disabling the google site kit fixes the problem.
Thanks for the additional information @sinanisler. Nothing stands out with regards your server environment.
In order to determine more, please revert back to Site Kit 1.108.0 by uninstalling your current version and uploading as a zip file, before checking does the same occur once more. If so, please share any browser console errors along with any invalid XHR response and I’ll check this with the team.
When sharing this information, please share only privately via this form, as opposed to posting this in the support topic.
I’m just following up with you to check whether the error remains? If so please share whether you were able to revert to an older version as suggested above, or ask if you have any questions.
upgraded the php 7.4 to php 8
I think it was related and didnt get the error again
I dont think we foudn the cause upgrading to php 8 is sovled
but the problem need to be investigated why this error happened in first place. include the 7.4 php tests on the plugin if it not been included before.
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This reply was modified 2 months, 2 weeks ago by
sinanisler.
Thanks for the update @sinanisler, appreciate you sharing your findings, glad to hear the issue no longer occurs.
but the problem need to be investigated why this error happened in first place. include the 7.4 php tests on the plugin if it not been included before.
Agreed, it would be great to determine more on this. I discussed your case with the team and with the information we have from your report it’s not easy to know the exact cause, as there could have been other things happening on your site when you ran into this error. There may have been multiple updates, temporary issues with your host server, or a PHP related issues at the time the error occurs. The message that appeared also indicates a server limitation, so without seeing your error log files or more we can’t determine the cause.
What we can do, should the issue occur once more, is to review your error logs. Feel free to share this or additional information should the issue happen once more. We didn’t encounter other reports of this so any additional insights may be useful for us to investigate.
