Last update breaks some styling like google fonts

Resolved egocefalo
(@egocefalo)

4 months, 1 week ago

Hi, thanks for the plugin!

After installing this last update I noticed some of the google fonts used on my theme change to another font family.
Everything goes back to normal after rolling back to previous 5.8 version.

My url: https://www.flukyfabrics.com

Thanks for your help!

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support cusrevsupport9
(@cusrevsupport9)

4 months, 1 week ago

Hi,

Thank you for using CusRev.

Can you please share some screenshots of elements that have the font changed?

Thread Starter egocefalo
(@egocefalo)

4 months, 1 week ago

Hi @cusrevsupport9

Right now it’s rolled back to 5.8.0 because it’s a live shop, but I updated it to 5.8.1 for a minute to take some screenshots and then rolled back to 5.8.0. again.

In all cases the handwritten font (add to cart button, price, etc) is the one that it’s wrong.

This one is from the single product page, to the left is how it should be and to the right how it looks with the new version:
https://ibb.co/WBZydM7

My account (all these are only with the changed fonts)
https://ibb.co/nkNtTKj
The cart:
https://ibb.co/nkNtTKj
The ajax cart:
https://ibb.co/RzpshCp

I checked on edge, waterfox, firefox, comodo, chrome and opera and found the error only on Chrome (latest version) and Opera (latest version).

THanks for your help!
Regards

Plugin Support cusrevsupport9
(@cusrevsupport9)

4 months, 1 week ago

Hi,

Thanks for your additional information.

In fact, our plugin does not have any style to change the font family of those elements on your site. Even you can see it only happens on the Chrome browser, so I think the problem does not come from our plugin.
It could be a caching issue or a conflict with another plugin. You can follow this solution to troubleshoot theme and plugins.

Or if it is possible, please create a staging site and update our plugin to the latest version and share the URL here. I can help you to investigate the issue

Thread Starter egocefalo
(@egocefalo)

4 months, 1 week ago

Hi @cusrevsupport9

Yes, it happens only on Chrome and Opera. Here is my staging site URL, the plugin is updated to the latest version.

https://staging.flukyfabrics.com/

Thanks a lot for your help

Best regards,

Plugin Support cusrevsupport9
(@cusrevsupport9)

4 months, 1 week ago

Hi,

Thanks for your additional information.

I’m using Chrome browser and do not see the font changed on your standing site, screenshot https://monosnap.com/file/cnZh8HtVlWUQQT5kuYJGSCN1EpTK6o

Thread Starter egocefalo
(@egocefalo)

4 months, 1 week ago

Hi @cusrevsupport9

I see, then it should be a local typography error that gets triggered when I update the plugin but that somehow just affects my local systems (browsers). I’ll check on that.

Thanks a lot for your help and thanks again for the plugin!

Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.

Views