Title: Last tab "Customize" empty Last modified: August 31, 2016 --- # Last tab "Customize" empty * Resolved [jacobturan](https://wordpress.org/support/users/jacobturan/) * (@jacobturan) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/) * Hi, * The last tab “Customize” is empty when I click on it. * Customize * On last tab in settings you can define : * – Email notifications ( Pending, Reservation, Cancelled, Confirmed ) – Translations of labels – Time format – Currency * All the above are not shown * **../admin.php?page=easy_app_settings#custumize/ (this one is empty)** * Sample page: [http://ranco.nl/hairexpress/reserveren/](http://ranco.nl/hairexpress/reserveren/) pick **“Verven”** as service from the list * [https://wordpress.org/plugins/easy-appointments/](https://wordpress.org/plugins/easy-appointments/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/last-tab-customize-empty/page/2/?output_format=md) [→](https://wordpress.org/support/topic/last-tab-customize-empty/page/2/?output_format=md) * [Nikola Loncar](https://wordpress.org/support/users/loncar/) * (@loncar) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395626) * Hi, * looks like some kind of db issue there. Is it fresh install or update from previouse version? * Best regards, Nikola * Thread Starter [jacobturan](https://wordpress.org/support/users/jacobturan/) * (@jacobturan) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395628) * It’s a fresh install * [Nikola Loncar](https://wordpress.org/support/users/loncar/) * (@loncar) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395663) * Hi, * I was not able to recreate that state, can you tell me version of WP that you use? Do you have access to PHP error log and check if there are some errors related to plugin? * Best regards, Nikola * [Nikola Loncar](https://wordpress.org/support/users/loncar/) * (@loncar) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395665) * Hi Jacobturan, * I was able to find source of problem. You have some kind of JS optimization on your site so it is doing packing of JS files (minifying). You need to tell that plugin to skip EasyAppointments files in order it to work properly. I assume that it’s just puting the plugin path to ignore list. * Best regards, Nikola * Thread Starter [jacobturan](https://wordpress.org/support/users/jacobturan/) * (@jacobturan) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395666) * Yes I have BWP Minify running, I will look in to that later today or tomorrow. I’ll let you know if it works again. BTW I have the latest WP version installed. * Thread Starter [jacobturan](https://wordpress.org/support/users/jacobturan/) * (@jacobturan) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395670) * I have deleted the plugin BWP Minify also disabled Cache and deinstalled your plugin and reinstalled it, but it still doesn’t work * [Nikola Loncar](https://wordpress.org/support/users/loncar/) * (@loncar) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395675) * Hi Jacobturan, * for some reason response that you are getting is different then it should be. Can you provide me with temporary access to admin part of site? If so you can send me it to my email address witch you can find project site “support”. * Best regards, Nikola * Thread Starter [jacobturan](https://wordpress.org/support/users/jacobturan/) * (@jacobturan) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395677) * Check your mail please It is for the site : [http://ranco.nl/hairexpress/](http://ranco.nl/hairexpress/) * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395678) * Side note: * > Can you provide me with temporary access to admin part of site? * Please do not. * [@loncar](https://wordpress.org/support/users/loncar/) I’m am 100% sure you mean well but please _never ask for credentials on these forums._ Even temporary ones. * [http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff](http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff) * Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER. * If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty. * Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team. * [Nikola Loncar](https://wordpress.org/support/users/loncar/) * (@loncar) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395679) * [@jan](https://wordpress.org/support/users/jan/) Dembowski Ok, thanks for that note. I will not do that in feature. It is hard to tell what is going on with users because every WP site is different in many ways, so I will look how to deal with those kind of situations. * [@jacobturan](https://wordpress.org/support/users/jacobturan/) You can delete temporary account that you have been created for me. Can you tell what is the values that you have been set for custom email messages. Looks like some values are not well formated, or there is something wrong in it. * Best regards, Nikola * Thread Starter [jacobturan](https://wordpress.org/support/users/jacobturan/) * (@jacobturan) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395680) * “Can you tell what is the values that you have been set for custom email messages” I can’t get into settings to change this: [https://www.dropbox.com/s/cpwq8jhi80qgaic/Schermafdruk%202016-05-22%2014.57.45.png](https://www.dropbox.com/s/cpwq8jhi80qgaic/Schermafdruk%202016-05-22%2014.57.45.png) * Thread Starter [jacobturan](https://wordpress.org/support/users/jacobturan/) * (@jacobturan) * [10 years, 3 months ago](https://wordpress.org/support/topic/last-tab-customize-empty/#post-7395709) * It works on my other site, so I set it up there and used