Support » Plugins and Hacks » Large file and memory problems

Large file and memory problems

  • Having a problem with the plugin where it works fine with small files, but large ones either get a memory exhausted error, and even with no error, they don’t transfer to dropbox. Files are 100MB., server has 5GB., php limits set to 512MB., post size 300MB., wp_memory_limit set to 400MB., all plugins disabled, gravity forms works fine when the dropbox plugin disabled. Small file test 10, 20 MB., etc. all work fine. Is there anything that I can troubleshoot beyond this that will get it working? Thanks


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  • Jake Jackson


    Interesting that 100MB files don’t transfer. Could you pull some of the error messages out of your log file so I can attempt to debug the problem?

    Thanks – Here is the error that’s coming up.

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 112799379 bytes) in /home/***/public_html/***.com/wp-content/plugins/gravity-forms-dropbox-uploader/dropbox-api/API.php on line 294

    Jake Jackson


    PHP is saying you blew the memory allocated, which is 256MB, not the 512MB that you say is allocated. Look at increasing that number and see if that helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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