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[resolved] Large amount of ticket types per event (6 posts)

  1. GhostFog
    Member
    Posted 1 year ago #

    It seems that "only" 67 ticket types for an event are possible (we would need around 76 ticket types). Is this a limitation of the free version? A general limitation? A Bug?
    We did not bought the pro version yet.

    Splitting the event is not an option for us.

    Additionally the "maximum amount of tickets per booking" is deleted/cleaned after the 67th ticket type has been added.

    https://wordpress.org/plugins/events-manager/

  2. GhostFog
    Member
    Posted 1 year ago #

    Ok, forget about the total amount of ticket types we need... but the lost of "maximum amount of tickets per booking" after the 67th ticket type looks like a bug.

  3. angelo
    NetWebLogic Support
    Posted 1 year ago #

    I get this too, I've let Devs know about it. should get fixed soon.

  4. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 5 months ago #

    Sorry for the delayed reply here. This isn't really a bug, the reason is likely because your server is capping the amount of variables that can be sent when submitting any html form. The setting in question is a PHP setting called max_input_vars which defaults to 1000.

    That many tickets for a single event is quite a unique scenario. Each ticket you create creates a few input fields (ticket name, spaces, start/end dates, etc.) which adds to the total amount submitted, at one point you will reach your limit. The only solutions here are to increase your max_input_vars, or split your event up so that you can have less tickets per event.

    There are ways we could change our code to make this work, but we'd really need to be seeing more people wanting to create so many tickets for one event to justify such changes, because they'd be significant over the few users wanting this simply changing their server PHP settings.

    Hope that makes sense!

  5. Robswaimea
    Member
    Posted 5 months ago #

    As Marcus stated to explain...
    "your server is capping the amount of variables that can be sent when submitting any html form. The setting in question is a PHP setting called max_input_vars which defaults to 1000. The only solutions here are to increase your max_input_vars..."

    This is explained here on another plugin's support website..
    http://sevenspark.com/docs/ubermenu-menu-item-limit

    Depending upon your hosting company... really easy to do. Often they don't have it set up for you to do from the get go.. but once they make some adjustments you can easily do it yourself in the PHP.ini file.
    I am on a shared hosting plan... and "they" initially did for me, but now I can make easily adjustments.

    I set my initial max_input_vars of 1000 (which appears to be the default for most hosting company setup) to max_input_vars 5000 .

    Regards....
    Just another "newbie".

  6. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 5 months ago #

    thanks for clarifying further @Robswaimea

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