• Resolved hakkow

    (@hakkow)


    Hello,

    For a Woocommerce webshop with more the 30.000 products we installed this plugin.
    On the development environment it ran fine, but in production (with 30.000+ products) the plugin hangs when requesting the ‘create ticket’ page. Specifically when running the function submission_form_fields();

    I disabled the products feature and tried to delete all synced products, but this causes a timeout after a while.

    What to do?

Viewing 1 replies (of 1 total)
  • Plugin Author yeisonbp

    (@yeisonbp)

    Hi @hakkow,

    I sent a report to the developers to research this. Also, did you try to test whith that amount of products in your dev site? Is it possible for you to replicate it?

    Thanks.

Viewing 1 replies (of 1 total)
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