• Resolved aloenetwork

    (@aloenetwork)


    Hello,

    first: thanks for this Plugin and your work πŸ™‚

    I installed your plugin on different italian pages of mine and the policy page created from your plugin was always automatically in italian (I have +.it pages), example:
    https://www.aloeveraonline.it/cookie-policy-eu/

    now I created a new one on https://www.aloepura.it but the page create from your Plugin came out in ENGLISH and I do not understand what I did wrong or how I can change this.

    Thanks, Greeting, Martina

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter aloenetwork

    (@aloenetwork)

    I did found the solution and I let it here if some other is looking for it:

    I have to update the language / translation and than it worked automatically.

    Greetings from Italy,
    Martina

    Plugin Contributor Mathieu Paapst

    (@paapst)

    Hi @aloenetwork

    Great to hear that your issue is resolved! Could you tell us what you think of the plugin or the support by casting your Review here? We’d love to hear your feedback!

    Thread Starter aloenetwork

    (@aloenetwork)

    I better wait with a review because I’m Divi user and with my last problem I lost hours to try to understand the reason, up to the moment that the Divi-help assistant told me that your Plugin and Divi does not work good together.
    Example:
    https://www.aloeveraonline.it/come-capire-se-hai-bisogno-di-un-detox/
    some images, text modules and one video module are not showing up when your plugin is activated.
    I hope your team with the Divi team will discover soon what the bug is, because I like your plugin

    Plugin Contributor Mathieu Paapst

    (@paapst)

    Sorry to hear that! I will ask my colleague @jarnovos to help you with this problem. Hopefully, there is a solution already available.

    Plugin Contributor Jarno Vos

    (@jarnovos)

    Hi @aloenetwork,

    The reason why some of the modules are not showing up: Divi places all the required data for these elements inside of a script. This data contains words like “Facebook”, “Instagram”, the cookie blocker triggers on this, and blocks the script as a result.

    Complianz 6.0 (our newest version) makes it easier to whitelist/allow scripts, please find this version attached here: https://we.tl/t-tzZtQXE9vz

    After installing and activating that version, please try the below:
    Navigate to Complianz > Integrations > Script Center > “Whitelist a script, iframe or plugin” and add “et_animation_data” as the URL. Schermafbeelding-2021-11-22-om-09-14-10

    Please let me know if that works, or if further assistance is required.
    Kind regards,
    Jarno

    • This reply was modified 4 years, 4 months ago by Jarno Vos.
    Thread Starter aloenetwork

    (@aloenetwork)

    Thank you so much.

    Maybe you can tell the Divi assistance team this solution? They told me only to use another cookie plugin.

    I too will write them.
    A big hug! πŸ™‚

    Greetings from Italy, Martina

Viewing 6 replies - 1 through 6 (of 6 total)

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