Support » Plugin: TranslatePress - Translate Multilingual sites » Language changes back to original

  • Resolved a3user

    (@a3user)


    Hi, I have been using the translate plugin since I created the website and every now and then, it decides to go back to the original language (spanish) in certain sections of the site. Sometimes it changes back certain paragraphs, other times it changes back whole sections. I never know when or the reason. Somebody has to let me know that something is wrong in the site and then I see it happened again and I need to once more go to each section and translate again each text. What is going on here??

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Alex

    (@alexcozmoslabs)

    Hi,

    Did you change/modify the original content? If you did it, you need to know that any change of the original string will invalidate the front-end translation as they are directional.
    This is how our plugin works because we save each translation in the database. Every string has a corresponding translation. If you change the original string, basically, you create a new string that will need to be translated.

    To facilitate translation retrieval we implemented the Translation Memory feature.
    For example, if you have a string in your default language that is translated and you go in and modify that string, the translations for it won’t appear any more at the front-end level but will continue to exist in wp_trp_* tables from your database.
    After, if you go to the translation interface and select that string, the Translation Memory feature will show you translation suggestions for that string (based on other strings that you have translated, even ones that don’t appear anymore in the front-end; so most likely, you will see the older translation as the first suggestion).

    Thread Starter a3user

    (@a3user)

    Hi Alex, thanks for the reply.
    I have not modified the content. It happens out of nowhere with already translated content.
    For example, now I saw that some items in the menu changed back to Spanish. I just translated them back to English (again). In this days I will be translating again all the content in all the sections where it changed back but I would like to know how to avoid it from changing again out of nowhere.
    In some cases I have seen that suggestion of an older translation, in other cases it shows no suggestion.

    Thread Starter a3user

    (@a3user)

    Hi Alex, any news on my problem?

    • This reply was modified 2 months ago by a3user.
    Plugin Support Alex

    (@alexcozmoslabs)

    The translation doesn’t disappear just if the original content is changed/edited (even with one single dot).
    Also, the translation memory feature may not work 100%, that’s why you don’t receive suggestions all the time.
    However, if you say that you will translate again, please monitor this, and if the issue persists probably will need to investigate in detail, that’s why I suggest opening a ticket on our website.

    Kind Regards,

    Thread Starter a3user

    (@a3user)

    How do I open a ticket on your website if I don’t have the paid version? I click on the “Open a New Support Ticket – Free Version” option on your site and that brought me here.

    Plugin Support Alex

    (@alexcozmoslabs)

    Hi,

    In this particular situation, you can open a pre-sale ticket.

    Thread Starter a3user

    (@a3user)

    thanks, I just sent a pre-sale ticket

    Plugin Support Alex

    (@alexcozmoslabs)

    One member from our development team looked over the conflict between TranslatePress and Ezoic Integration and it noticed that both plugins use the same function which is the reason behind the conflict.

    Because of the way their plugin was created, they would have to add support for our plugin.

    If it’s not too much to ask, could you please contact the development team behind Ezoic Integration and inform them that for our plugins to work together they need to add support for TranslatePress (as both plugins are using the ob_get_clean function).

    Thread Starter a3user

    (@a3user)

    Hi Alex,

    This is the first time I have heard of a plugin called Ezoic Integration. What makes you think I have that plugin in my website? Or is it called something different in the plugins panel?

Viewing 9 replies - 1 through 9 (of 9 total)
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