language

  • Resolved gustravel

    (@gustravel)


    5 years, 4 months ago

    Hi,
    love the plugin and use it every day!
    However i am facing an issue. When i click to print invoice or packing slip the texts are not always all on the same language ( my website is in Dutch and English )
    Sometimes i get the texts in english and sometimes in dutch. also the product names are not always in the right language. What can i do to fix this?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    5 years, 4 months ago

    I see that you use WPML on that site – Full WPML support is only available in the Professional extension. This has active switching to make sure that the invoice is always completely in the correct language (by default that of the customer, although there’s a setting to have it in a different language too).

    Thread Starter gustravel

    (@gustravel)

    5 years, 4 months ago

    but then will i need to switch languages manually all the time? how does it work exactly?

    Plugin Contributor Ewout

    (@pomegranate)

    5 years, 4 months ago

    It automatically selects the language of your customer, based on what WooCommerce Multilingual stores in the order (=language used at checkout). If you always want to print the documents in the same language it’s a one time setting that will apply to all the PDF files.

    Thread Starter gustravel

    (@gustravel)

    5 years, 4 months ago

    Yes thats right! i would like to have it like that (=language used at checkout). i was reading the description of the plugin extension but this is really the only thing i would need. is there any other way to make this work in the right language?

    Plugin Contributor Ewout

    (@pomegranate)

    5 years, 4 months ago

    Unfortunately this feature is only available in the Professional extension. Credit notes and bulk export are quite useful too though 🙂

    Thread Starter gustravel

    (@gustravel)

    5 years, 4 months ago

    i was checking the screen shots on the link you sent but i could not see the language switch you mentioned, where is this?

    Plugin Contributor Ewout

    (@pomegranate)

    5 years, 4 months ago

    It’s on the Pro tab in the settings. But you won’t need it since you want the customer language which is automatic.

    Thread Starter gustravel

    (@gustravel)

    5 years, 4 months ago

    ah okay! sorry but just to make it clear, it is automatic but on the free version it isn’t?

    Plugin Contributor Ewout

    (@pomegranate)

    5 years, 4 months ago

    yes 🙂
    If you have any further questions about the Pro version, please send an email to support@wpovernight.com and we’ll do our best to answer.

Viewing 9 replies - 1 through 9 (of 9 total)
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