lacks error response

  • nathaniel45

    (@nathaniel45)


    1 year ago

    I find it lacks in proving error logs to track down issues. what is proved does not help. I have a message “”Something went wrong. Please try again or choose another payment source.” and I have no way in finding out why I’m getting the error. My store is offline. I have cloned the site and turned off all plugins and changed themes and still same old error. I’ll guess I’ll try amazon pay.

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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    11 months, 4 weeks ago

    Hi there,

    Thank you for sharing your feedback with us.

    We apologize for the difficulties you experienced while setting up PayPal Payments with the PayPal Sandbox on your site. We understand the importance of being able to test all scenarios and providing comprehensive error messaging and logs to help track down issues. The team is continually working to improve our plugin’s ability to document and explain potential problems in a digestible way.

    Please know that our team is always here to help with any questions or issues you may encounter. You can reach out to us through the support forums or privately, and we’ll be happy to assist you in any way we can.

    Thank you!

    Kind regards,
    Niklas

Viewing 1 replies (of 1 total)
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