Lack of transparency about Free version limitations

  • tymonlovo

    (@tymonlovo)


    1 month, 2 weeks ago

    I appreciate the quality and development pace of this plugin, but I have to flag a significant communication issue: nowhere on the plugin’s marketing pages (WordPress.org listing, devowl.io product page) is there a clear, upfront Free vs Pro comparison. Critically, the fact that Google Consent Mode v2 — a feature every EU advertiser using GA4 or Google Ads needs in 2026 — is PRO-only is buried.

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  • Plugin Contributor Jan Karres

    (@jankarres)

    1 month, 2 weeks ago

    Hi @tymonlovo,

    Thank you for your feedback on Real Cookie Banner and your initial praise for the quality of our plugin.
    However, I must disagree with your assertion that we do not explain anywhere what the difference is between the free and PRO version. Right in the description of the WordPress plugin on wordpress.org (https://wordpress.org/plugins/real-cookie-banner/), the following is stated right before the explanation of all features:

    Some of the features listed below are only available in the PRO version of Real Cookie Banner. They are marked with an asterisk.

    As announced, all features listed below that are part of the PRO version are marked with an asterisk. In this regard, you have transparency here regarding what is included in the free version as well as what is included in the PRO version.

    I therefore ask you to reconsider your rating and, given that you generally like the plugin but overlooked this note, to consider whether a one-star rating is truly justified.

    If you have any further questions, I’m happy to help!

    Best regards,
    Jan

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