Support » Plugin: PayPal Plus for WooCommerce » Lack of support – pluging not always loading payment options in iframe

  • Resolved dav74

    (@dav74)


    Hello @aweissinpsyde,

    I am disappointed with your level of support regarding our problem with PayPal Plus (payment options not always loading in iframe). I have explained the issue to you and you told me to send you login details to our development website. I have done this, but it seems you never bothered to check out the problem.

    I have sent several emails to you, but still no reply from your end. What do I have to do to get you to check out this issue your plugin has?

    Your plugin does not always display the payment options in the iframe and this is a major issue. At least please check out our development website and make an attempt to support your plugin here for us. We would greatly appreciate that.

    Thank you

    • This topic was modified 5 months ago by  dav74.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @dav74

    please check your emails. I sent you already 5 times an answer but without any reply. Can it be my emails didn’t reach you? I just sent you one again. Please check.

    Also please send me your ticket ID here so we both know we are talking about the same issue.

    I’m really sorry if you don’t receive any answer yet but we reply without hours. Please check your email provider again.

    Also, please try to send an email to paypalplus@inpsyde.com again.

    Thank you so much
    Andreas

    dav74

    (@dav74)

    Hallo @aweissinpsyde,

    OK es scheint das irgendwo dass vielleicht ein Problem mit ein Mail-Server ist.
    Ich habe gerade auf Ihre letzte E-Mail geantwortet. Wir werden diese neue Version von ihrem Plugin testen und Bescheid geben.

    Vielen Dank nochmals.

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Hallo @dav74

    ja, es scheint irgendwie bei der Kommunikation mit deinem Email Provider zu liegen. Ich habe aber festgestellt, das dies immer passiert, wenn du oder ich Anhänge beifügen.

    Ich werde dir Daten nun immer via GDrive zr verfügung stellen.

    Vielen Dank

Viewing 3 replies - 1 through 3 (of 3 total)
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