Lack of support and promised features
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As a paid user, I can’t recommend this plugin at all. Some very basic features work, but a lot of the promised features don’t work at all:
- Map is not dynamic, users can’t select their address on map or interact with it in any way
- When the shipping zone from this plugin appears, it’s not autoselected (even if the option for this is enabled)
- We had to disable saving users billing/shipping addresses for future orders (which is super inconvenient) because this plugin will always take the value from the user account. Meaning if the user makes a new order with another address, the plugin will not take that address as a base for radius calculations, only the one that was saved in the account on first order.
By the way, we use Elementor plugin and our cart/checkout pages are built with default WooCommerce hooks/actions. You know what the support response was? “It works okay with new WooCommerce block checkout, you should use that”. Thanks, I’m going to use a checkout/cart which I paid for with a theme, and since Elementor is the most popular builder on WordPress, it’s a must that your plugin should support it. Support for this plugin is basically non existent, the developer doesn’t take any responsibility and will just say that it doesn’t work with your setup and he can’t do anything with that.
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