Labels showing twice

  • Resolved sozotech

    (@sozotech)


    5 years, 9 months ago

    The contact form on this page shows each field name twice. I have the Label Position set to hidden. Also there is a spinning graphic beneath the submit button. I have not idea why that is there or how to get rid of it.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author grandwp

    (@grandwp)

    5 years, 9 months ago

    Dear @sozotech,

    We have checked your website and our developers will create a file for you to replace it. The file will fix the issue you have (later it will be added to the update as well). We will send the file to you within 24 hours.

    If other help is needed, let me know,
    Regards.

    Thread Starter sozotech

    (@sozotech)

    5 years, 7 months ago

    Hello,

    I have never received an updated file. Is this something you can provide a link here?

    Eric

    Plugin Author grandwp

    (@grandwp)

    5 years, 7 months ago

    Hello,

    Sorry for keeping you waiting. We have checked your website again and the errors are specific to your website.
    Your website has errors which in its turn prevent the CSS files from being called. The website has the same errors on other pages as well. CSS rules are blocked and this can be the reason for the issue.
    You can check the printscreens here:
    https://gyazo.com/19f2b1761a6bb8b94efdc3eb1809c8f5
    https://gyazo.com/f03596e3c7e08fd5d662ddcf7ae02ad9

    Hope this helps,
    If any help needed, let me know

Viewing 3 replies - 1 through 3 (of 3 total)
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