Title: Installation failure: admin password doesn’t work Last modified: August 19, 2016 --- # Installation failure: admin password doesn’t work * Resolved [dave_jones_50](https://wordpress.org/support/users/dave_jones_50/) * (@dave_jones_50) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/) * I tried to do a manual install of 2.9.1 without success. Host uses PHP and MySQL 5.1.34. I changed the wp-config.php file to set database username and password. Had browser open the wp-admin/install.php file and got the screen asking to input an email address. Did that and got a screen showing the wordpress logo, but everything else was blank (not good). The URL showed that I was on install p.2, but everything was blank. * So I set the browser to the wp index.php page and tried to login. Username was preset to Admin and I put in the password that had been entered on the wp-config. php file and got a response that it was the wrong password. * I went into mySQL and found that 11 wp tables had been installed. Checked the users and found admin, with my correct email address. The password was hashed and I could not change it through edit. * I deleted the SQL data and tried again. Same result: blank screen after setting the email address and password does not work if I go to the index page and try to logon. * Any ideas as to what I’ve done wrong? Viewing 12 replies - 1 through 12 (of 12 total) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346000) * Empty the database and try another install but check that your details are correct in wp-config.php first. * Thread Starter [dave_jones_50](https://wordpress.org/support/users/dave_jones_50/) * (@dave_jones_50) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346010) * I have done this twice. No change. The password I put in wp-config.php is the password required for connection to the database. This works fine. The problem is that the install.php is not generating a blog password for me, as the documentation says it should. It’s putting tables into the database, but not telling me what my admin password is. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346021) * You set up your Admin password and email address up on the first page of the install, if I remember correctly. The default admin username is `admin`. * The password in wp-config.php is the user password for your database. * Thread Starter [dave_jones_50](https://wordpress.org/support/users/dave_jones_50/) * (@dave_jones_50) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346024) * No, the page does not allow me to set up a password, it only allows me to input the name of the blog, and my email. Presumably it should either then ask me to input a password, generate one for me, or email me a password. It does none of these. * I’ve tried this with Firefox and IE. No difference. * Could it have anything to do with this, on the config.php document: * ** The Database Collate type. Don’t change this if in doubt. */ define(‘DB_COLLATE’,”); * I have made no changes here. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346031) * Sorry – my bad. Step 1 only asks for Email address and Blog name. * No – I don’t think that `define('DB_COLLATE', '');` an issue. The only situations where the install would halt would be: * – WP already installed – Insufficient requirements – Invalid email address * In each case, an error message is shown. * Thread Starter [dave_jones_50](https://wordpress.org/support/users/dave_jones_50/) * (@dave_jones_50) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346036) * The only thing I can think of to do is to uninstall it and try again, maybe with an earlier version of WP? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346054) * **Don’t** use an earlier version in you can possibly avoid it. It may make your site more vulnerable to hack attempts. Have you checked that your hosting account supports the [minimum requirements](http://wordpress.org/about/requirements/)? * Thread Starter [dave_jones_50](https://wordpress.org/support/users/dave_jones_50/) * (@dave_jones_50) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346128) * It does support these requirements. I wonder if the problem has to do with emailing from the site. That is, the WP program provides for emailing to users (e.g. lost passwords). How does it do that? How does WP on my host send emails? Could it be that this is what isn’t working????? * [pt44](https://wordpress.org/support/users/pt44/) * (@pt44) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346188) * Just to let you know Dave – you’re not alone. I’m doing my first install of wordpress– and have been stuck on that email thing. I’ve done it twice, but I get no email. I don’t know how it is meant to send it – but its not working. * I’ve got stuck at various stages of the “simple 5 step installation” * Currently, I have been logged in to the blog – but then cannot log in again. I am getting totally frustrated with the whole experience. I don’t know if there is a problem with my host (my site loads fine) a problem with the config (and yet I’ve managed to be logged in at some point today – twice), I really don’t understand it all. Just logged into this forum – to see if I can find any pointers. Nice to see someone else is having the same email problem. Its not just me then. * Paul * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346207) * Have a look at: [http://codex.wordpress.org/Login_Trouble](http://codex.wordpress.org/Login_Trouble) [http://codex.wordpress.org/Resetting_Your_Password](http://codex.wordpress.org/Resetting_Your_Password) Video: [http://www.francescolanza.com/2007/10/24/password-admin-reset/](http://www.francescolanza.com/2007/10/24/password-admin-reset/) * [pt44](https://wordpress.org/support/users/pt44/) * (@pt44) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346223) * Hi * Hallelujah – I’m in (at bl**dy long last) – worse than pulling my own teeth. * A couple of things I noted. Dave, in your first post, you mentioned trying to login to WordPress using the Database password. This is incorrect. The database pass in the config file is not the one you need to use. The password for WordPress is set during the install procedure, it has a page and asks you for a user name and password. At least – that’s what it is supposed to do. * In the end, I have been into phpMyAdmin about 50 times changing my password – and still could not get it to work. I watched the last link that esmi posted ( thank you esmi). It does exactly what I was doing myself. However, one difference– small – but clearly significant and not clearly mentioned elsewhere. * In phpMyAdmin, when you change the password – that video shows putting the password in normal text (as password), then selecting MD5 from the pull down menu. On the next page it gives you the MD5 pass, which is a long string of characters. You’d think that this was the pass? NO. Its not! I tried logging in using that, it doesn’t work. On the video, it appears that he only types in a few characters, as if he’s typing the word “password” again. So I tried that. * Guess what – it works! I’m in. * Makes no logic to me whatsoever but it works. I even used the word password – so I was doing exactly the same thing. Now I need to try another word/phrase, but presumably it will work. I’ll report back if it doesn’t. * Paul * Thread Starter [dave_jones_50](https://wordpress.org/support/users/dave_jones_50/) * (@dave_jones_50) * [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346276) * I have resolved this issue. It turns out to have nothing to do with WordPress. The problem was that the host server was blocking email sending as a security measure. I took it up with the server admin, and they fixed it for me. So now I can login. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Installation failure: admin password doesn’t work’ is closed to new replies. * In: [Installing WordPress](https://wordpress.org/support/forum/installation/) * 12 replies * 3 participants * Last reply from: [dave_jones_50](https://wordpress.org/support/users/dave_jones_50/) * Last activity: [16 years, 5 months ago](https://wordpress.org/support/topic/l/#post-1346276) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics