Title: Knowledgebase Slug
Last modified: August 30, 2016

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# Knowledgebase Slug

 *  [js100](https://wordpress.org/support/users/js100/)
 * (@js100)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/knowledgebase-slug/)
 * I use a custom _Knowledgebase Slug_ called ‘Ajuda’ in Settings.
 * The plugin creates a new Page called ‘Knowledgebase’ with slug ‘Knowledgebase’
   with this shortcode [kbe_knowledgebase], so I have changed only the title and
   slug of this page with ‘Ajuda’.
    URL: http:// mydomain/**ajuda**/
 * All works fine except if I made any change in Settings and Save it, the slug ‘
   Ajuda’ from page has deleted.
    URL: http:// mydomain/**[no_slug_here]**/
 * [https://wordpress.org/plugins/wp-knowledgebase/](https://wordpress.org/plugins/wp-knowledgebase/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Contributor [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6842694)
 * Ok try going to the Page and making sure the permalink matches (ie ttp:// mydomain/
   ajuda/) Save, and also resave permalink structure as that might help. Let me 
   know if that solves it.
 *  Thread Starter [js100](https://wordpress.org/support/users/js100/)
 * (@js100)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6842750)
 * Hi Maeve. I tried it and it does not solve the issue. 🙁
 *  Plugin Contributor [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6842767)
 * + Please tell me what your permalink structure is set to in Settings > Permalinks
 * + Please tell me what your Base Slug is set to in WP Knowledgebase > Settings
 * + Please take a screenshot of the Page where that contains the knowledgebase 
   so I can see the Page title, and permalink that is set in the backend.
 * Thanks
 *  Thread Starter [js100](https://wordpress.org/support/users/js100/)
 * (@js100)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6842847)
 * > + Please tell me what your permalink structure is set to in Settings > Permalinks
 * Custom: /%category%/%postname%/
 * > + Please tell me what your Base Slug is set to in WP Knowledgebase > Settings
 * ajuda
 * > + Please take a screenshot of the Page where that contains the knowledgebase
   > so I can see the Page title, and permalink that is set in the backend.
 * [https://www.dropbox.com/sh/rpa816u7ik1tci7/AAAA1gk9RKadVdPuD1X1Vpv0a?dl=0](https://www.dropbox.com/sh/rpa816u7ik1tci7/AAAA1gk9RKadVdPuD1X1Vpv0a?dl=0)
 *  Plugin Contributor [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6842916)
 * What happens if you change the permalink structure to just %postname%
    And remove
   the Category and Tag base (below that setting)
 *  [sd1](https://wordpress.org/support/users/sd1/)
 * (@sd1)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6842997)
 * I have the same problem except I am using the default slug ‘knowledgebase’. The
   problem seems to occur when I activate another plugin called ‘Ultimate WP Query
   Search Filter’ then the knowledgebase slug disappears and I have to re-enter 
   it.
 *  Plugin Contributor [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6842998)
 * Thanks [@sd1](https://wordpress.org/support/users/sd1/) you could be onto something!
 * [@js100](https://wordpress.org/support/users/js100/) can you deactivate other
   plugins and see if this resolves the WP Knowledgebase issue?
 *  Thread Starter [js100](https://wordpress.org/support/users/js100/)
 * (@js100)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6843001)
 * Maybe this post can help?
    [https://wordpress.org/support/topic/custom-post-type-with-rewrite-slug](https://wordpress.org/support/topic/custom-post-type-with-rewrite-slug)
 *  Plugin Contributor [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6843002)
 * js100 can you clarify? I did a quick double check and see rewrite rules being
   flushed perfectly fine in all relevant places of this plugin. Did you spot something
   I’ve missed? Can you specify file and line please so I can check it?

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Knowledgebase Slug’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-knowledgebase_c56559.svg)
 * [WordPress Knowledge base & Documentation Plugin - WP Knowledgebase](https://wordpress.org/plugins/wp-knowledgebase/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-knowledgebase/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-knowledgebase/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-knowledgebase/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-knowledgebase/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-knowledgebase/reviews/)

## Tags

 * [page slug](https://wordpress.org/support/topic-tag/page-slug/)

 * 9 replies
 * 3 participants
 * Last reply from: [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/knowledgebase-slug/#post-6843002)
 * Status: not resolved