Title: Knowledgebase available in WP?
Last modified: August 22, 2016

---

# Knowledgebase available in WP?

 *  Resolved [Guust](https://wordpress.org/support/users/goldroo/)
 * (@goldroo)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/knowledgebase-available-in-wp/)
 * I just downloaded osticket 1.9.6 and realise now I need to wait a bit for an 
   update to your plugin.
    Some things work fine, but one question I have is whether
   I can expect the knowledge base to be available as well within the WP site?
 * Thanks
 * [https://wordpress.org/plugins/key4ce-osticket-bridge/](https://wordpress.org/plugins/key4ce-osticket-bridge/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/knowledgebase-available-in-wp/#post-5934953)
 * Hello,
 * the plugin just been updated for 1.9.6 compatability so your timing is perfect
   haha 🙂
 * We have not yet made any plans for the KB in wordpress, but we will add it to
   the list.
 * (main request now is support topics integration for next version, and better 
   ticket timing based up on osticket usertime).
 * Regards,
    Marco
 *  Thread Starter [Guust](https://wordpress.org/support/users/goldroo/)
 * (@goldroo)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/knowledgebase-available-in-wp/#post-5934974)
 * Thanks Marco.
    I guess it is a bit difficult to give an idea of time frame for
   the KB integration? Just wondering how I can use the plugin within WP, and the
   KB outside. Is it possible to use OT outside WP, and integrate whenever the KB
   can be used within WP? Or does that create all sorts of troubles with merging
   users?
 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/knowledgebase-available-in-wp/#post-5934991)
 * Yeah it’s a bit difficult at this point.
 * I personally would use WP pages to create the KB but that means it won’t auto
   search on ticket creation for osticket if you use this feature.
 * you can use Osticket with or without plugin, our plugin is made to seemlessly
   integrate with existing ostickets too, only consequence is that our plugin will
   update the osticket user to it’s simplistic form if the email exists in osticket
   already. but generally shouldn’t cause any issues.
 *  Thread Starter [Guust](https://wordpress.org/support/users/goldroo/)
 * (@goldroo)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/knowledgebase-available-in-wp/#post-5935073)
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Knowledgebase available in WP?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/key4ce-osticket-bridge_dddede.svg)
 * [Key4ce osTicket Bridge](https://wordpress.org/plugins/key4ce-osticket-bridge/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/key4ce-osticket-bridge/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/key4ce-osticket-bridge/)
 * [Active Topics](https://wordpress.org/support/plugin/key4ce-osticket-bridge/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/key4ce-osticket-bridge/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/key4ce-osticket-bridge/reviews/)

## Tags

 * [osticket](https://wordpress.org/support/topic-tag/osticket/)

 * 4 replies
 * 2 participants
 * Last reply from: [Guust](https://wordpress.org/support/users/goldroo/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/knowledgebase-available-in-wp/#post-5935073)
 * Status: resolved