Title: [Knowledge] Sitemap Import doesn’t work
Last modified: July 5, 2026

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# [Knowledge] Sitemap Import doesn’t work

 *  [tomchen29](https://wordpress.org/support/users/tomchen29/)
 * (@tomchen29)
 * [17 hours, 28 minutes ago](https://wordpress.org/support/topic/knowledge-sitemap-import-doesnt-work/)
 * I was trying to import a sitemap [https://www.twothousand.com/dt_portfolio-sitemap.xml](https://www.twothousand.com/dt_portfolio-sitemap.xml)
   into my Pinecone database, but got a 403 error. Direct URL import works as expected.
   We are using Cloudflare managed rule to protect our site, and I wonder if the
   sitemap import somehow triggers the security block?
 * ![](https://i0.wp.com/www.twothousand.com/wp-content/uploads/2026/07/new_pinecone_upload_bug2.
   png?ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fknowledge-sitemap-import-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [tomchen29](https://wordpress.org/support/users/tomchen29/)
 * (@tomchen29)
 * [17 hours, 23 minutes ago](https://wordpress.org/support/topic/knowledge-sitemap-import-doesnt-work/#post-18956524)
 * actually, just found that this Direct URL import triggers the 403 error too: 
   [https://www.twothousand.com/es/kitchen-solution/](https://www.twothousand.com/es/kitchen-solution/)

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 1 participant
 * Last reply from: [tomchen29](https://wordpress.org/support/users/tomchen29/)
 * Last activity: [17 hours, 23 minutes ago](https://wordpress.org/support/topic/knowledge-sitemap-import-doesnt-work/#post-18956524)
 * Status: not resolved