Title: Knowledge Base &amp; FAQ Add-Ons
Last modified: July 29, 2018

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# Knowledge Base & FAQ Add-Ons

 *  Resolved [larryinfl](https://wordpress.org/support/users/larryinfl/)
 * (@larryinfl)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/knowledge-base-faq-add-ons/)
 * Hello,
 * Do you have demo/sample of that the knowledgeable and faq add-ons look like for
   customers? And I would like to know how much I can customize them. How many levels
   of categories can I do in the knowledge… things like that.
 * I’m not sure if what is on your site is a demo of the add ons or just part of
   your site.
 * Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/knowledge-base-faq-add-ons/#post-10538135)
 * Hello:
 * The FAQ add-on is a simple single level accordion – you can see it in action 
   on our site (choose FAQ from the top menu) and on our demo site here: [https://asdemo.flywheelsites.com/faq/](https://asdemo.flywheelsites.com/faq/)
 * For something more sophisticated and customizable you might want to consider 
   the DOCUMENTATION add-on – you can see that in action by going to the documentation
   area on our site: [https://getawesomesupport.com/documentation/awesome-support/installation/](https://getawesomesupport.com/documentation/awesome-support/installation/)
 * With documentation you get a split-screen view and additional control over the
   colors, fonts and other UI elements and you have multiple levels – the top level
   is your “PRODUCT” (some users use it for categories when using it as an FAQ module).
   Beneath that are “CHAPTERS” and within each CHAPTER are “sections” that allow
   you group related items together across chapters and products.
 * If you have any other questions please use the contact form on our site – wordpress.
   org doesn’t like it when we talk about premium add-ons in these help forums.
 * Thanks very much.

Viewing 1 replies (of 1 total)

The topic ‘Knowledge Base & FAQ Add-Ons’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
 * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/)
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 * 1 reply
 * 2 participants
 * Last reply from: [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/knowledge-base-faq-add-ons/#post-10538135)
 * Status: resolved