Hi @leiferikg
Thank you for contacting Payment Plugins. The Klarna payment method and all payment methods offered in this plugin are loaded the same way they always have been.
I recommend you perform a conflict test on your site to see if a certain plugin is causing the payment method to not show. If you’re using a currency switcher plugin, make sure you register all payment methods with the currency plugin.
Do you have a staging site where this can be replicated? If so, start with just WooCommerce and Stripe active. Does the issue appear?
Kind Regards
You were right. Found the conflict and got it sorted out.
However, Billie is still now showing. And it’s not due to a conflict as far as I can tell. As far as I can tell you are using an API to old for it to work?
Hi @leiferikg
Thank you for following up. Can you provide a description of what the conflict was?
However, Billie is still now showing. And it’s not due to a conflict as far as I can tell. As far as I can tell you are using an API to old for it to work?
This plugin doesn’t have a Billie payment integration. However, you can offer Billie through the Universal Payment Method. Are you referring to the UPM? If not, is it possible you’re confusing our plugin with another Stripe plugin?
Kind Regards
Ironically we were using the official stripe plugin to provide Mollie to B2B customers. The strange thing is that this combination worked just fine until a few days ago.
Billie doesn’t show up as a payment method in settings for Universal Payment Methods, even if it’s enabled in the Stripe dashboard
Hi @leiferikg
Mollie is it’s own payment provider, I am not aware of Stripe supporting Mollie.
Can you share some details on what the conflict was that was causing Klarna not to show?
Kind Regards
Sorry, I meant to write Billie, not Mollie. So the conflict was with the official Stripe Plugin, that we used to get Billie working for B2B customers. This worked for a long while, then suddenly a week ago Klarna stopped working.
It would be great to have Billie through your plugin though…
Hi @leiferikg
I’ve added a development task to our release calendar concerning Billie. It sounds like if we support Billie you will be able to consolidate and just rely on our plugin for payments.
Kind Regards
Yes, exactly. We would be able to do just that then.
Great, thanks! 🙂
Hi @leiferikg
Version 3.3.95 has been released which adds support for Billie as its own payment method.
Kind Regards
Fantastic! Will test it out shortly, thanks!! 🙂
I’m not sure if the following text reflects how the plugin works, but there is no reason the payment method should only be available in NL?
“Gateway will appear when store currency is EUR, SEK, NOK, DKK, GBP, CHF & billing country is NL“
Update/edit:
Seems like I was just confused about the default setting being NL, and the other countries appeared in the text above when I added the other relevant countries in the settings.
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This reply was modified 3 months, 2 weeks ago by
leiferikg.
