Support » Plugin: Kirki Customizer Framework » Kirki plugin is not installed. Please install it first to take a full control.

  • Kirki plugin is not installed. Please install it first to take a full control.

    I try reinstall the plugin but not work.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author David Vongries

    (@davidvongries)

    Hi @moriort666,

    it seems like a theme that you have installed requires Kirki. Can you please notify the theme developers & tell them about the issue you ran into?

    We’re also happy to help – is there any additional information you can provide on the issue?

    What theme are you using?
    You can also try and turn on debug logging and launch the customizer afterwards – this might give us a hint on what the issue us. To turn on debugging, please have a quick look at this article – https://wp-pagebuilderframework.com/docs/debugging/

    Instead of leaving a 1-star review – which is always super frustrating – consider creating a support ticket instead. https://wordpress.org/support/plugin/kirki/.

    We have just released a major update to the Kirki plugin and not all theme developers have taken part in our public beta testing. This might very well be an issue the theme developer needs to address.

    Thank you.

    I am using xxx theme,

    I have the same problem, can you help?

    error 1

    error 2

    error 3

    error 4

    Plugin Author David Vongries

    (@davidvongries)

    Can you please notify the theme developer of this issue as well? This might be something they can assist with. From the screenshots I couldn’t quite understand what the issue was.

    i got the same issue, “Kirki plugin is not installed. Please install it first to take a full control.”

    I’m using Riode theme the latest version, even though i tried the previous version got the same problem since today, what’s worng with the Kirki?

    You should fix it quick!

    Thread Starter moriort666

    (@moriort666)

    Of course, with the Riode theme and the message that the Plugin is not installed jumps out, but it can be edited anyway.

    Plugin Author David Vongries

    (@davidvongries)

    It seems like the theme doesn’t properly check if the Kirki plugin is installed. That’s just my first guess though. That’s why it’s important to notify the theme developers of this issue – we do not have access to the theme and therefore cannot test & debug this issue.

    I had the same problem in the Riode theme and I was able to solve as follows: I installed the WP Rollback plugin and used it to install version 3.1.9 of the Kirki Customizer Framework. While the issue is not resolved in the latest versions, this was the most practical solution I found for the problem.

Viewing 7 replies - 1 through 7 (of 7 total)
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