Thanks, @walldyney!
The error message indicates that you still have version 3.x installed on your site.
Kirki_Toolkit – as mentioned in the error message – is no longer present in line 57 in the updated version of Kirki.
Something is messed up after the fatal error update, css, and such… Layout is boxed.
My client’s site crashed around 9pm EST last night. Today I had to use FTP to rename my plugins so I could get into my dashboard. I started the process of enabling plugins one at a time. I need Codeless and that must have Kirki enabled. Once I enabled Kirki the site crashed again. I see that the Kirki ver is 4.0.3, apparently an attempt to fix the problem. Github is waiting for Codeless to resolve the issue. Meanwhile I am browsing new themes to find one that isn’t reliant on addon plugins that the developers refuse to update. WPBakery is one of my headaches, WordFence reported this plugin as potentially dangerous a long time ago but repeated requests to the developer to update it were denied. “It will work just fine with the version you have.”
Here are the Error Details of this failure.
An error of type E_ERROR was caused in line 3 of the file /home4/****/public_html/wp-content/plugins/codeless-page-builder/include/core/kirki-setup/codeless_custom_section.php. Error message: Uncaught Error: Class ‘WP_Customize_Section’ not found in /home4/****/public_html/wp-content/plugins/codeless-page-builder/include/core/kirki-setup/codeless_custom_section.php:3
after new update can’t access customizer
`Error Details
=============
An error of type E_ERROR was caused in line 18 of the file /var/www/vhosts/yourdomain.com/httpdocs/wp-content/themes/cenos/inc/lib/custom-field-types/control-sortable_ext/sortable_ext.php. Error message: Uncaught Error: Class ‘Kirki_Control_Base’ not found in /var/www/vhosts/yourdomain.com/httpdocs/wp-content/themes/cenos/inc/lib/custom-field-types/control-sortable_ext/sortable_ext.php:18
Stack trace:
When I deactivate the plugin site is working, but we really need Kirki Customizer Framework. Please check on this matter.
Thank you very much
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This reply was modified 2 years, 3 months ago by
cooltechstar.
@cooltechstar,
This is most likely related to this breaking change introduced in V4 https://kirki.org/blog/breaking-change-kirki-4/.
@davidvongries thank you very much as per your instruction issue it’s resolved
Though I understand the file path was altered and the implications of that, pardon my lack of knowledge about exactly how to fix this, are we supposed to find this line somewhere and change it or will a new version be released that will include the change? I rolled back to the last version that was available for download so I can get my site back up.
@matoca,
I’m not 100% sure what you’re referring to, can you please elaborate? In this thread a bunch of issues have been mixed up – we are keeping our own list to keep track of things.
Just in case you’re referring to the breaking change as mentioned in the article above, this is something the theme developers would have to take care of if they’re using custom controls that extend Kirki. It’s an easy fix for theme-dev’s.
Thank you! This is exactly what I need to know, sorry for the confusion. I simply need to know if the plugin will be upgraded. However, the developer of the theme has refused to include updating other plugins of importance, such as WPBakery, so I can assume they won’t bother with this either. Notable is that ThemeForest is now requiring developers to treat 2nd party plugins as unique and separate from the theme package, possibly this means they must update their own developer licenses and update the themes. Before now they always advised me to get my own licensed version of a plugin. If the theme developer doesn’t update WPBakery it’s unlikely they will bother with Kirki Developer Framework and I am using a Codeless theme. So I am dead in the water.
There were issues reported with Codeless themes earlier that we’ve reported to them. They said they’ll be fixing these asap. https://github.com/codelessteam/codeless-page-builder/issues/1
Thank you for this information. I appreciate your help very much. I am always overwhelmed at the graciousness of the thousands of volunteers who spend time helping others.
To anyone that had issues with the v4 release, can you please test the current dev-build? https://github.com/kirki-framework/kirki/files/7814902/kirki.zip
Alright, here’s another update for all of you to test. We’re going to release the updated plugin soon so please make sure this version works well on your installations.
Thanks everyone for testing! Please let us know if you still run into any issues.
https://github.com/kirki-framework/kirki/files/7825268/kirki-4-0-9.zip
