Kicked me out and wont log back in

Resolved Jess
(@jesslucyg)

4 years, 2 months ago

Hi my website with the links to back end and upload was successful with this plug in however I am getting problems

Now after bringing file across now I got kicked out and the login name and password is not working or even recognise me….. Have I been compromised or hacked in my site? Please advise? Yikes

How do I get back into it easily as I cannot go change files or anything? Yikes

Here is the site: http://35.185.55.68/

Im changing hosts

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author Yani Iliev
(@yaniiliev)

4 years, 2 months ago

Hi Jess,

Did you get logged out during the migration?
If so this is perfectly normal.
You need to login with the username and password from the site that you just imported.

Thread Starter Jess
(@jesslucyg)

4 years, 2 months ago

Hi yes but it is not accepting my password or log in name …. so strange

Thread Starter Jess
(@jesslucyg)

4 years, 2 months ago

I cant say forgot password as it says an error message now:

ERROR: The email could not be sent. Your site may not be correctly configured to send emails. Get support for resetting your password.

Plugin Author Yani Iliev
(@yaniiliev)

4 years, 2 months ago

Two options:
1. Delete everything, install fresh WordPress, import again
2. Access the database using phpmyadmin or adminer and reset the password. I have a script that can do it for you too.

What option do you want to try?

Thread Starter Jess
(@jesslucyg)

4 years, 2 months ago

I tried no.2 and its not working so I must probably start again 🙁 aww

Plugin Author Yani Iliev
(@yaniiliev)

4 years, 2 months ago

Do you have any security plugins?
You may try to disable them and see if this works.
You can disable a plugin by renaming its folder name in wp-content/plugins folder.

Thread Starter Jess
(@jesslucyg)

4 years, 2 months ago

The email could not be sent. Possible reason: your host may have disabled the mail() function.

That’s the error message that I am now getting.

I really cannot make a 5th website … I have now made 4

This is ridiculous now

Thread Starter Jess
(@jesslucyg)

4 years, 2 months ago

My host support can not help much but is saying they think it could be:

configuration in the TCP ports of the mail

please help me

Plugin Author Yani Iliev
(@yaniiliev)

4 years, 2 months ago

I am sorry, Jess. I am out of ideas here.

Viewing 9 replies - 1 through 9 (of 9 total)

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