Title: key-validation.failed
Last modified: December 11, 2023

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# key-validation.failed

 *  [medialynx](https://wordpress.org/support/users/medialynx/)
 * (@medialynx)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/key-validation-failed/)
 * hi,
 * My monthly newsletter stopped sending? I noticed that the mail from october was
   send but the mail from November won’t send. I get the next log: key-validation.
   failed
 * Thank you for helping

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/key-validation-failed/#post-17279442)
 * Hey [@medialynx](https://wordpress.org/support/users/medialynx/),
 * Can you share the full logs you are getting? It seems like this error is partial.
 * Thanks!
 *  Thread Starter [medialynx](https://wordpress.org/support/users/medialynx/)
 * (@medialynx)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/key-validation-failed/#post-17280193)
 * Hi,
 * This is the log:
   [2023-12-13T10:56:38.611044+00:00] mss.INFO: requests-curl.after_request{“
   headers”:”HTTP/1.1 201 Created\r\nDate: Wed, 13 Dec 2023 10:56:38 GMT\r\nContent-
   Type: application/json\r\nContent-Length: 0\r\nConnection: close\r\nX-Content-
   Type-Options: nosniff\r\nStrict-Transport-Security: max-age=15724800; includeSubDomains\
   r\n\r\n”,”curl_info”:{“url”:”[https://bridge.mailpoet.com/api/v0/messages&#8221](https://bridge.mailpoet.com/api/v0/messages&#8221);,”
   content_type”:”application/json”,”http_code”:201,”header_size”:228,”request_size”:
   1283,”filetime”:-1,”ssl_verify_result”:0,”redirect_count”:0,”total_time”:0.266693,”
   namelookup_time”:0.00053,”connect_time”:0.00929,”pretransfer_time”:0.034163,”
   size_upload”:977.0,”size_download”:0.0,”speed_download”:0.0,”speed_upload”:3672.0,”
   download_content_length”:0.0,”upload_content_length”:977.0,”starttransfer_time”:
   0.266652,”redirect_time”:0.0,”redirect_url”:””,”primary_ip”:”172.105.146.89″,”
   certinfo”:[],”primary_port”:443,”local_ip”:”185.86.19.43″,”local_port”:50566,”
   http_version”:2,”protocol”:2,”ssl_verifyresult”:0,”scheme”:”HTTPS”,”appconnect_time_us”:
   34101,”connect_time_us”:9290,”namelookup_time_us”:530,”pretransfer_time_us”:34163,”
   redirect_time_us”:0,”starttransfer_time_us”:266652,”total_time_us”:266693}} {“
   free_plugin_version”:”4.39.0″,”premium_plugin_version”:”premium not installed”}
 * Thank you
 *  Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/key-validation-failed/#post-17284558)
 * Hi [@medialynx](https://wordpress.org/support/users/medialynx/),
 * 
    I noticed the following line in the logs:
 * > {“free_plugin_version”:”4.39.0″,”premium_plugin_version”:”premium not installed”}
 * 
   This error alerts that the MailPoet Premium plugin is not installed. 
 * The Starter plan doesn’t give you access to the Premium features of the MailPoet
   plugin, including access to the Premium plugin.
    But you should still send out
   your emails, create newsletters, etc. successfully. Were you able to send Newsletters
   with these logs displayed, or it stopped exactly when you noticed these? If yes,
   can you contact us via email to look into this further?
 * Thanks! 
    
 *  Thread Starter [medialynx](https://wordpress.org/support/users/medialynx/)
 * (@medialynx)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/key-validation-failed/#post-17284677)
 * Hi,
 * What is your email?
 * Thank you
 *  Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/key-validation-failed/#post-17289064)
 * Hey [@medialynx](https://wordpress.org/support/users/medialynx/),
 * Please contact us at [Woo.com > My Account > Support](https://woo.com/my-account/contact-support/).
   You may need to create an account before you can access that page.
 * Please include a link to this forum thread, so that we can keep track of what’s
   already been done.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘key-validation.failed’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [B C. a11n](https://wordpress.org/support/users/battouly/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/key-validation-failed/#post-17289064)
 * Status: not resolved