Support » Plugin: SiteGround Migrator » Kept failing on me

  • bneapy

    (@bneapy)


    I transferred two different websites using this plugin and it failed each time, so I had to find a workaround for it. Other migration plugins work very smooth without any problems, not this one though!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Where are you transferring your sites from?

    bneapy

    (@bneapy)

    From HostDime. I transferred other websites to a different hosting without any problem.

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    And you’re transferring to SiteGround, right? Can I check your URL please?

    bneapy

    (@bneapy)

    I have someone looking into it at the moment.

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    The plugin works only for migrations to SiteGround. If you’re chatting with my colleagues I hope they will manage to help you and you will edit your negative review because the plugin is working great on the majority of hosting providers.

    bneapy

    (@bneapy)

    Yes, that’s what I did. What I mean is I used another plugin to transfer to another hosting and it worked fine, so it’s not the hosting.

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Different plugins handle transfer different way. There’s a Siteground-migrator.log file that will tell you more why the transfer is failing but it’s definitelly something in your current host.

Viewing 7 replies - 1 through 7 (of 7 total)
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